Job Abstract

Critical contributions this role is counted on to deliver include: 

• Responsible for providing customer service, responding to HR inquiries, and ensure timely, accurate completion of related transactions both in and out of Workday, in compliance with company guidelines? 

• Escalate cases as needed to HRBPs and Centers of Expertise? 

• Partner with Talent Acquisition to ensure all new hires are successfully onboarded into Workday and integrated into Payroll? 

• Provide orientation and onboarding information to new hires, and support offboarding practices 

• Maintain and update organization charts, employee data and files, and HR policies? 

• Support annual talent, performance and compensation management processes through related Workday transactions, data and reporting? 

• Assist with employment verifications?and unemployment claims reviews and processing 

• Develops and optimizes Job Aids and other training materials 

• Generate and assist with creating and analyzing HR reports  

• Identify opportunities for process improvement within HR operations, recommending and implementing changes to enhance efficiency and effectiveness 

• In addition to these responsibilities, collaborate with other HR team members on various HR projects and initiatives, ensuring effective HR service delivery throughout the organization 

THE CANDIDATE 

The ideal candidate is recognized as a dynamic HR talent who is known for delivering exceptional customer service. You have attention to detail as well as strong project and time management skills, especially in situations when you are required to prioritize and juggle multiple requests at the same time. You are a strong communicator both on the phone and via email and maintain a high level of professionalism and confidentiality at all times. You enjoy building relationships and collaborating with cross-functional partners to deliver core HR support to employees. The ideal candidate also has passion for the health and wellness industry and interest in growing their career in a dynamic HR function.? 

You’ll be most successful in this role if you have: 

• Foundational HR knowledge with a focus on HR administration and systems 

• Known for customer service; is typically a "go to" to resolve questions and inquiries  

• A track record for getting multiple requests done in a fast paced and changing business environment? 

• Demonstrated ability to effectively communicate in verbal and written multiple formats 

• Strong interpersonal skills and demonstrated ability to partner and achieve outcomes as part of a team 

• An ability to effectively analyze data, quickly identify root causes or needs, and achieve resolution in a single call; is also proactive and willing to seek help or assistance when solutions more expertise or support to resolve 

• Demonstrated proficiency in computer programs, such as Outlook, Microsoft Office and Workday HCM and other modules 

• An ability to maintain confidentiality and discretion in daily work 

• A passion for being a brand ambassador and face of the company to employees 

• A desire and ongoing dedication to staying up to date on the latest capabilities, trends and best practices of Workday and HR service centers 

It’s an exciting time in Pharmavite’s history.  After 45 years of leading the healthy living industry with award-winning vitamins and supplements, the company has experienced great success and has gained the trust of consumers, healthcare professionals, and retailers alike.  But there’s more growth ahead of us than behind us, and for our employees this translates into opportunity.  Our rapidly changing business enables employees to take on new challenges and transform Pharmavite for the future. 

In order to take on these challenges, you’ll need to have: 

• An Associate’s degree with 4 years of related experience or a Bachelor's degree with 2 years of related experience is preferred 

• 2+ years of experience in People Operations, HR Service Center, HRIS or similar area of work 

• 2+ years’ experience with Workday HCM, Recruiting, and other modules 

• Excellent critical thinking, problem-solving, and decision-making abilities 

• Demonstrated learning agility  

• Strong analytical skills, with proficiency in data analysis and reporting 

• High level of discretion and confidentiality when dealing with sensitive employee information 

• Remarkable and responsive customer-service focus with Exceptional communication and interpersonal skills 

OUR OFFER 

Here, career paths aren’t predefined, and bureaucratic limitations don’t exist – you have the opportunity to grow, learn from industry pioneers, and develop the way you want to.  Pharmavite is investing more in the development of our team to help us deliver on our purpose and help you achieve your career aspirations.  Our environment is geared to fuel curiosity, encourage experimentation, and generate learning as this is the way we develop ourselves and our organization. 

Pharmavite is committed to meeting the needs of our employees and their families with a Total Rewards package that’s as comprehensive as the vitamins and supplements we deliver to consumers. With competitive compensation programs and standout benefits, we provide employees with optimal health and well-being – as well as peace of mind.  These rewards – plus our new recognition program – ensure employees feel supported both at work and home. 

Visit Pharmavite.net/careers to learn more about our mission and discover an opportunity that’s right for you.  Health and wellness begins with us.