DESCRIPTION
The Data Center Engineering Operations Technicians (EOTs) are Amazons front line responders for hands-on electrical and mechanical equipment troubleshooting and operation. This equipment includes, but is not limited to, standby diesel generators, switchboards/switchgear, UPSs, PDUs, AHUs, pumps, motors, VFDs, and building automation systems. They provide 24/7 shift coverage which could include 12 hour shifts, rotating shifts, and 3- or 4-day work weeks.
Responsibilities:
- Operate and maintain electrical, mechanical, emergency generator, and fire/life safety equipment within the data center
- Troubleshoot facility and rack-level events within internal SLAs
- Perform limited maintenance tasks to including filter changes, HVAC PMs, rack power installs, rack PDU replacements, and rack ATS replacements
- Provide support to Data Center Operations technicians
- Perform root cause analysis of equipment failures
- Ensure all safety procedures are adhered to while performing work
- Work a 12 hour shift (rotating 3- and 4-day work weeks, days or nights)
- Take daily operational readings of all mechanical and electrical equipment through routine rounds/log taking (temperatures, voltages, currents, etc.)
- Utilize internal CMMS to manage building workflows and spare part inventory
- Supervise contractors who perform servicing or preventive maintenance
- Respond to off hour emergency calls per on call rotation for any one of the regions sites
- Fully comply with all physical security procedures and policies
- Drive innovation while reducing operational costs in the facilities
- Manipulate small wires and objects
Perform the following tasks, with or without reasonable accommodation:
- Walk job sites in uneven terrain
- Work in extreme climates
- Work at heights and from ladders
- Regularly lift and/or move up to 39 pounds; and participate in group lifts for 40 pounds or more
- Bend or twist the body into unusual positions while working
- Push or pull heavy objects into position
- Work in noisy environments
This position requires that the candidate selected be a U.S. citizen and have the ability to obtain and maintain a TS/SCI security clearance with polygraph and satisfy other security related requirements.
About the team
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, were the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain and were looking for talented people who want to help.
Youll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasnt followed a traditional path, or includes alternative experiences, dont let it stop you from applying.
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, theres nothing we cant achieve in the cloud.
Here at AWS, its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
PREFERRED QUALIFICATIONS
- Associates Degree in Electrical Engineering, Mechanical Engineering or relevant discipline
- 4+ years of Data Center Engineering Experience
- Fundamental knowledge of network design and layout as well as low voltage (copper/ fiber) cabling
- Strong verbal and written communication skills
- Proficiency with Microsoft Office products (Excel, Word) and web-based operational tools
- Familiar with BMS and EPMS control systems and data collection/trending
- Proficient with maintenance management software
- Solid leadership and organizational skills
- Strong attention to detail
- Proven self-starter
- Ability to be self-sufficient and complete tasks with little direction
- Ability to prioritize in a complex, fast-paced environment
- Operating engineering license(s) such as DC II, DC III, or equivalent
- Electrical or mechanical Journeyman License
- CFC license (Universal or minimum Type II)
- NFPA 70E Cert
Military Ratings/MOSs
- Navy: AD, AE, AT, CE, CM, EM, EMN, ET, ETN, EW, FC, FT, MM, MMN, EN, STG, STS, UT
- Army: 15D, 15F, 15X, 15Y, 21P, 21Q, 21R, 31L, 35N, 52C, 52D, 52F
- Marines: 612, 613, 1141, 1142, 1161, 6073, 6322, 6323, 6324, 6326, 6332, 6333, 6336, 6337
- Air Force: 3E531, 3E631, 3E032, 3E131, 3E331, 3E431, 2M033, 3D136, 3D137, 3E031
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
