Are you eager to play a part in enriching your community by assisting the Ontario City Library in fostering lifelong reading, learning, and enjoyment? The Ontario City Library is seeking a proactive, collaborative individual to provide clerical and technical support to its operations. The Library Clerk role entails maintaining library materials and assisting library patrons.
The ideal candidate will exhibit outstanding customer service, a commitment to serving a diverse community, and the ability to take initiative, lead, and handle potential conflicts with tact and diplomacy among library patrons. The successful candidate will embody the department's mission and vision as well as the qualities of a "Five Tool Player" - Leader, Thinker, Communicator, Operator and Public Servant - and the values of the City's Approach to Public Service - Commitment to the Community, Excellence through Teamwork, and Doing the Right Thing the Right Way.
The City of Ontario reserves the right, if necessary, to accept only the first fifty (50) applications from applicants that meet the qualification guidelines below. Additionally, the following procedures will apply:
- Separate Promotional and Open (external) Eligibility Lists will be established.
- The Promotional Eligibility List will be comprised of current City employees (full or part-time) who meet the minimum qualifications and successfully complete any required selection processes.
- The Open Eligibility List will consist of external applicants who meet the minimum qualifications and successfully complete any required selection processes.
- The Hiring Department will consider the Promotional Eligibility List prior to considering candidates on the Open Eligibility List.
The Community Life and Culture Agency
The City of Ontario's Community Life & Culture Agency endeavors to meet the Ontario City Council goal to "encourage, provide or support enhanced recreational, educational, cultural and healthy city programs, policies and activities." Community Life & Culture does this through a comprehensive array of programs, activities, services and events available through the Housing Services, Library, Museum, Arts & Culture, and Recreation & Community Services Departments.
The Ontario City Library has been serving the public as a City department since 1894. The Ovitt Family Community Library and Lewis Family Branch contain over 315,000 items, including books, magazines, newspapers, DVDs, audio books, kits and a local history collection. A wide variety of technology is available for the public including internet, several software, eBooks, and state-of-the-art technology through Lightspeed makerspace that offers access to equipment such as 3D printers and a laser cutter. The library offers a wide variety of programs and services for all ages including early literacy, Veterans Resource Center, adult literacy tutoring, workforce development training, and the Robert E. Ellingwood Model Colony History Room.
The City of Ontario is a dynamic leading and growing community in the Inland Empire with a variety of full-time and part-time employment and volunteer opportunities. Ontario is proud to have the reputation of being a progressive City providing solid leadership to its citizens and to the business community. The City provides a full range of services to the community including Police, Fire, Management Services, Community Life & Culture, Community Development, Economic Development, Public Works, Financial Services, Human Resources/ Risk Management and the Ontario Municipal Utilities Company. The City's team is staffed with approximately 1,517 full-time equivalent diverse and talented employees who work to support a common goal of providing excellent service to the community.
We invite you to learn more about the City of Ontario by reviewing the City's website including the City’s 2024 State of the City Address to learn more about the exciting opportunities this position will play in the vital growth of the City in becoming the Premier Community of the Inland Empire!
2024 State of the City (Video link)
Ontario Plan (The City’s Comprehensive Business Plan for Development)
Approach to Public Service (Core Values for City of Ontario Employees)
Smart Ontario (Information about recent City projects)
Downtown Ontario (What to do in Downtown Ontario)
Education
High school diploma or recognized equivalent.
Experience
Six months of clerical support or retail support experience.
Licenses
Valid Class C California driver's license and an acceptable driving record at time of appointment and throughout employment.
NOTE: A valid Class C California driver's license is required at time of appointment.
Special Requirements
The ability to work evenings and weekends.
Desirable
Customer service experience in a retail environment.
Circulation experience in a library setting.
Ability to speak Spanish.
How to Apply
Apply online by clicking on the "Apply" link at the top of this announcement. If this is the first time applying for a position using governmentjobs.com, you will be prompted to create a new user account; otherwise, log in with your username and password. Your application and responses to any supplemental questions will be used to evaluate your qualifications for this position. It is suggested that your application include the following:
- List any relevant experience and education that demonstrates that you qualify for the position.
- List all periods of employment for at least the past 10 years, beginning with your most recent or present employer (including, if applicable, all employment with the City of Ontario).
- Separately list each position held, including different positions with the same employer.
A resume may be attached to your application but will not substitute for the proper completion of your application. Applications that are not properly completed may be rejected.
NOTE: Transcripts from colleges, universities or technical schools outside of the United States must be assessed for U.S. equivalency by a NACES educational credential evaluation service. Failure to provide a transcript or credential evaluation report will result in your application being rejected and you will not be able to continue in the selection process for this position.
Application Process
Applicants are required to submit required certification(s) or other required documentation as outlined in the Qualifications Guideline section of this bulletin. Please use the attachment function found on the City's online application to attach copies of the requested certification(s) or other documentation. Failure to attach required certifications may result in the rejection of your application. Please contact the Human Resources/Risk Management Agency if you have any questions regarding the application process.
Your application is the primary tool used to evaluate your job qualifications. It is important that your application show all the relevant education and experience you possess. Failure to complete these sections may result in the rejection of your application.
Supplemental Questions
To complete your application for this position, you will be prompted to respond to supplemental questions. This information will be used as part of the application screening and selection process and is designed to help you present your qualifications for this position. This may include a selection step in which your application and supplemental questions are reviewed and scored by a panel of raters familiar with this position.
Incomplete responses, false statements, omission, or partial information may result in disqualification from the selection process. Your responses should be consistent with the information provided on your application.
Please provide succinct, concise, descriptive, and detailed information for each question. If you have no experience, write "no experience" for the appropriate question.
Email Notices
Email is the primary way that the Human Resources/Risk Management or Hiring Department will communicate with you. Please check your email account (including the SPAM folder) on a regular basis for any emails related to the application or selection process. Emails from the City of Ontario will come from "@ontarioca.gov" or "governmentjobs.com." If you change your email address after submitting your application, please visit governmentjobs.com and update your profile.
Frequently Asked Questions
If you have any additional questions regarding the application process, please refer to our Frequently Asked Questions.
