Job Abstract

SUMMARY

As a direct report to the CIO, the Director of Marketing IT is a critical leader who will shape and execute IT strategies, solutions and processes that will enable business growth and create distinctive marketing competencies that set Subaru of America apart from other Original Equipment Manufacturers (OEMs). Subaru's IT technological strategies in support of the company's mission and core objectives, providing leadership, vision and management of IT Teams. Ensures the effective operation of all IT systems and functions. Accountable for the management, mentoring and career development of the IT staff members.

PRIMARY RESPONSIBILITIES

Leadership and Operations Management

• Manages the planning, implementation, and maintenance of Subaru of America's MarTech platform.
• Leads a team of internal and external resources that handle all marketing application functions, such as support, development, and maintenance.
• Ensures execution by delivering projects on-time and on-budget, leading delivery resources (internal and external), managing risks and issues, and following a disciplined project delivery methodology.
• Provides motivational career development and assessment of team members.
• Fosters and encourages a diverse, inclusive team while encouraging proudly living out Subaru’s Love Promise.

Strategic Planning and Financial Oversight

• Ensures the alignment of IT and business strategy with a focus on innovation and thought leadership. Works with key stakeholders to communicate business strategies and objectives into feasible MarTech roadmaps. Collaborates with SOA, SBR, and Subaru entities for technological efficiencies.
• Develops strategic annual and long-term business plans and operational budgets for responsible IT areas.
• Tracks implementations to ensure financial and service targets are met according to timelines.

Service Delivery and Stakeholder Management

• Oversees and negotiates service level agreements with internal and external stakeholders.
• Tracks service delivery to ensure agreed targets and standards are met.
• Directs relationships with vendors and ensures that vendors meet SOA business objectives/objectives, SLAs, and deliverables in a timely manner and within budget guidelines.
• Interacts with major suppliers, overseeing RFPs, bids, contracts, and service agreements.

Project Planning and Resource Allocation

• Determines the value and ROI of every IT-related project. Prioritizes the scheduling and implementation of major IT projects to ensure the efficient utilization of resources.
• Identifies IT resources required to meet defined business objectives.
• Develops and defends opportunities for continuous creative improvement of processes and systems. Acts as a change agent for new technologies and processes in the SOA environment.

Policy Development and Implementation

• Directs the planning, production, and implementation of information and for SOA technology-related systems policies, procedures, and regulations.

ADDITIONAL RESPONSIBILITIES

• Shares company changes and significant events with IT staff members, ensuring they are informed and engaged. Creates an inclusive environment for all team members.
• Advocates for change initiatives and effectively leads the implementation of innovative ideas within the IT department and across the organization.
• Keeps abreast of emerging technologies and industry trends.
• Assists in the recruitment, hiring, and training of IT support staff, ensuring they have the necessary skills and knowledge to fulfill their roles effectively.

QUALIFICATIONS

• Adobe experience required, including Campaign, AAM, Analytics, AEM, Target, and AEP.
• Demonstrated senior-level IT management experience, skilled at creating and executing complex IT strategies.
• Executive presence in gaining consensus across all parties.
• Proven track record managing budgets ranging from $4 million to $10 million, showcasing financial acumen in IT operations.
• Proficiency in articulating complex technical concepts to non-technical stakeholders in a clear concise manner.
• Proficient in leading multiple IT disciplines, including software development, technical support, and systems architecture, showcasing adept project management skills.
• Comprehensive understanding of computer systems, applications, operating systems, and robust knowledge of data security protocols.
• Strong negotiation skills and a collaborative approach in dealings with third-party IT business partners.
• Advanced decision-making and problem-solving skills, essential for navigating complex IT landscapes and quickly addressing challenges.

WORK ENVIRONMENT: Hybrid Role - Remote work 2 days per week (after 90 days) [Wednesdays & Fridays]

TRAVEL REQUIREMENTS: 15% Domestic

EDUCATION/EXPERIENCE

• BA/BS in Information Technology, Business Development, or a related field required.
• Master's Degree Information Technology, Business Development, or related field preferred.
• 12-15+ years of relevant professional experience.

JOB GRADE: D2

FLSA STATUS: Exempt

COMPENSATION: The recruiting base salary range for this full-time position is $151300 - $216100 / year. Within the range, individual pay is determined by factors, including job-related skills, experience, and relevant education or training. See our Careers landing page for additional information about our compensation and benefit programs. In addition to competitive salary, Subaru offers an amazing benefits package that includes:

• Medical, Dental, Vision Plans
• Pension, Profit Sharing, and 401K Match Offerings
• 15 Vacation days, 9 Company Holidays, 5 Floating Holidays, and 5 Sick days
• Tuition Reimbursement Program
• Test Fleet Program: Directors have opportunity to participate in test fleet program (Acceptable driving record and clearance by Risk Management Department required)
• Vehicle Discount Programs
• See our Careers landing page for additional information about our compensation and benefit programs at https://www.subaru.com/careers