Job Abstract

Job Duties/ Responsibilities:The Service Technician serves as the On-Duty equipment technical expert to the Manufacturing Manager, and staff team, or other responsible production personnel. When personnel from either Production Manufacturing, Production Engineering or Research & Development need equipment assistance they will call the Service Technician. The Service Technician will carry out tasks in accordance with Viavi Safety Charter; Safe Practices; Procedures and Policies, with emphasis on ... more details

Summary:

VIAVI (NASDAQ: VIAV) has a 90+ year history of technical innovations that have evolved to keep pace and address our customer’s most pressing business issues. We make equipment, software, and systems that help to plan, deploy, certify, monitor, and optimize all kinds of networks - like those for mobile phones, service providers, large businesses and data centers. VIAVI is also a leader in high performance thin film optical coatings and engineered diffusers, providing light management solutions to anti-counterfeiting, consumer electronics, automotive, defense and instrumentation markets.

We are the people behind the products that help keep the world connected – at home, school, work, at play, and everywhere in between. VIAVI employees are fierce about supporting customer success and we welcome people who bring their best every day to the company - to question, to collaborate and to push for solutions that will delight our customers.

Service Maintenance Technician – Job Summary:

Maintenance Service Technicians are primarily responsible for safely improving manufacturing equipment availability. Seeking out and safely avoiding any equipment-related interruptions to manufacturing; responsible for safely and efficiently restoring manufacturing capability when unexpected interruptions or malfunctions occur; and investigating the reason for these unexpected interruptions or malfunctions and taking action to avoid them in the future.

Duties & Responsibilities:

Job Duties/Responsibilities:

• The Service Technician serves as the On-Duty equipment technical expert to the Manufacturing Manager, and staff team, or other responsible production personnel.   When personnel from either Production Manufacturing, Production Engineering or Research & Development need equipment assistance they will call the Service Technician. 
• The Service Technician will carry out tasks in accordance with Viavi Safety Charter; Safe Practices; Procedures and Policies, with emphasis on being fit for duty and assuring that no activity takes place that is considered by the incumbent to be unsafe.
• Shift time assignments are usually 8-hour shifts, Monday through Friday, with rotating On-Call extended coverage and Overtime as requested.
• Shift location assignments will be determined by responsible Supervisor/ Manager, with emphasis on safety, service, and cross education of staff.
• At the beginning and end of each shift, Service Technician will engage in a shift turnover meeting. Being on time is important to facilitate communication during this “turnover” effort.  All log entries shall be up to date before shift turnover.  
• During the time of the assignment the Service Technician should continuously monitor the performance and know the operational status of the equipment and the plant support systems within the area of responsibility to avoid equipment stoppages, slow downs, or product loss as a result of an equipment malfunction.
• When unexpected interruptions or safety incidents occur because of equipment malfunctions the Service Technician is responsible for investigating the reason for the interruption. The incumbent can be the lead investigator.
• With the reasons for the equipment interruption in hand the Service Technician completes or plans mitigating actions. These actions include but are not limited to initiating hardware or software modification, initiating a periodic maintenance activity, or changing the methods used or the tools applied or the established procedures or operational approaches or some combination of all of these.
• The Service Technician is responsible for assuring the timely and proper completion of any scheduled and/or unexpected maintenance work on the assigned shift and in the assigned area no matter who is doing the work.
• The Service Technician records or assures that recording occurs for all work done by anyone on or to equipment and plant support systems on the assigned shift and in the assigned area. 
• The Service Technician reports daily on equipment performance and the reasons for interruption and malfunction and actions taken.

Job Duties/Responsibilities – New Equipment/Mods:

• Participates in design reviews and hazard assessments with special emphasis on maintainability and serviceability.

Job Duties/Responsibilities – Department Infrastructure:

• The Service Technician assures all spaces and facilities assigned to the maintenance activity within the area of responsibility are kept consistently organized and clean.
• The Service Technician assures that all materials consumed are reported within the CMMS and the items low on stock are flagged. 

Pre-Requisites / Skills / Experience Requirements:

Education Requirements:

For a Service Technician to be able to safely perform work on electrical, electronics and mechanical manufacturing systems the incumbent must have successfully completed formal course work in the following skills.  An Associate of Science degree in Electronics or equivalent is required.  A technical review board will evaluate equivalency.  A formal certificate or certificate of completion demonstrating at least one year of in-class education in any area of mechanical application such as machining, refrigeration, diesel mechanics, hydraulics, welding etc. Five years of successful on-site production maintenance experience can be substituted for the mechanical education requirement. 

Experience:

• Minimum of two years maintenance experience in a manufacturing environment.
• No amount of experience can be substituted for the Electronics/Electrical education requirement.
• ITAR Eligible (US Person as defined by USCIS standards)

Knowledge & Skills:

• Ability to self learn and understand complex machinery and systems. 
• Deep understanding of basic equipment technology such as but not limited to knowledge of weights and measures, practical mathematics especially SPC, strength of materials, fundamentals of heat transfer, basic electricity, bearings, seals, gears, cams, links, chain, belts, fasteners, hydraulics, pumps, piping, pressure, flow, tanks, diesels and gas engines, compressors and fans, refrigeration, air conditioning, lubrication, insulation, motors, contactors, controllers, power supplies, and programmable logic controllers.
• Ability to use computers and common software.
• Ability to clearly communicate verbally or in writing.
• A technical understanding of Building Systems and equipment is preferred. 

Shop Tools & Equipment:

• Able to use a large variety of common mechanical hands and power tools.
• Able to operate test and measurement and diagnostic equipment.
• Able to use fabrication equipment such as drill presses, grinders, welders, etc. 

Physical Demands:

• Must be able to consistently deliver the hours required to do the job.
• Must be shift and time flexible.
• Exposure to hazardous and non-hazardous materials.
• Exposure to coating material dust which necessitates dust masks or breathing apparatus and protective clothing.
• Moderate lifting and pushing/pulling, climbing ladders/ stairways, operation of both material and ariel equipment.

If you have what it takes to push boundaries and seize opportunities, apply to join our team today.

VIAVI Solutions is an equal opportunity and affirmative action employer – minorities/females/veterans/persons with disabilities.

Job Posting Pay Range:

24

to

44