The ACH/ Wire's Specialist role is to support the internal and external members of the credit union by providing exceptional service and ensuring all transactions are completed in the most efficient manner. These team members innovate the approach for payment operations while ensuring efficient and regulatory compliant operations. The department is the central location responsible for the processing of all incoming/outgoing wires for both domestic and foreign, and oversee ACH originations, posti... more details
Overview The ACH/Wire's Specialist role is to support the internal and external members of the credit union by providing exceptional service and ensuring all transactions are completed in the most efficient manner. These team members innovate the approach for payment operations while ensuring efficient and regulatory compliant operations. The department is the central location responsible for the processing of all incoming/outgoing wires for both domestic and foreign, and oversee ACH originations, postings, returns and EFT research. They create and maintain procedures, process maps and month end reporting. Responsibilities Understand and adhere to Federal Reserve Regulation E, NACHA Rules and Guidelines, and other regulations as they pertain to Electronic Funds Transfer Keeps abreast of all regulations and requirements pertaining to Wire transfer, ACH, and share draft processing including but not limited to the Bank Secrecy Act Ability to work independently and as a team member while using discretion in decision making and sound judgement in problem solving Demonstrate excellent organization, planning and prioritization skills; ability to manage multiple responsibilities and to work with multiple data systems Process domestic and USD foreign wire transfers via wire transfer software (incoming/outgoing) Follow the Credit Union's wire call-back procedure for outgoing wires Prepare vouchers and/or uploads for incoming wires Post wires to member accounts as required Process foreign currency wire transfers via processor. Knowledge of international banking requirements, foreign currencies and exchange rates needed Process foreign checks as needed via vendor portal Perform OFAC checks on all incoming and outgoing wire transfers, in compliance with the Bank Secrecy Act (BSA). Seek supervisory assistance with any matches Process branch cash orders via FedLine Advantage Maintain files and records of transactions regarding the operation of wire transfers, cash orders, and bank statements Handle inquiries from internal and external members regarding ACH and Wire transfers Responsible for the ACH program including exceptions and originations Maintain records on all ACH originations in accordance with NACHA Operating Rules and Guidelines and more specifically internal rules related to the ACH origination process. Monitors all ACH activities and ACH related reports Collaborate with other departments including, but not limited to Information Technology and Accounting to resolve any discrepancies in a timely manner Prepare vouchers for posting any exception items Assist with processing the ACH returns and Origination Files through the core, online banking and Federal Reserve Bank software Assist with processing Unauthorized and Stop Payment ACH transactions in accordance with NACHA Operating Rules and Guidelines Accurately and efficiently process member financial transactions. Provide exceptional member experiences. Provide operational oversight, support and resolve escalated requests. Remains cognizant of and adheres to NWFCU policies and procedures as well as regulations pertaining to the Bank Secrecy Act (BSA) Qualifications Specialized college-level courses (i.e. accounting and finance) preferred Minimum 2 years experience in ACH/Wires or related field; experience in a financial institution preferred General accounting knowledge to write up vouchers between general ledgers and member’s accounts Working knowledge of Fedline, Core operating system, and all of the Microsoft Office Suite applications Demonstrated strong attention to detail Ability to work independently with minimal direct management supervision Demonstrated initiative and resourcefulness as a self-starter Ability to use standard office and/or banking equipment and systems; working knowledge of Microsoft Office Ability to maintain confidentiality Effective oral and written communication skills Effective problem-solving skills Compliance with policies and regulations Ability to interact effectively with all levels of the organization and/or with members Must be able to work M-F 8am-4:30pm EEO Notice Northwest Federal Credit Union is an Equal Opportunity Employer and will consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, protected veteran status or any other classification protected by law. NWFCU complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the Human Resources Department at 703-709-8900 or HRDepartment@nwfcu.org.
