The Event Operations Manager reports to the Director of Event Operations, helping to oversee the leadership of the banquet associates and the execution of hotel meetings and events. Responsibilities. What You'll Do - Act as the liaison between sales and the customer throughout the event process - Identify operational challenges associated with the group and help to solve them - Lead pre-event and post-event meetings - Focus on guest satisfaction throughout the life cycle of the event - Supervise... more details
Senior Event Operations Manager
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Job Description
Summary:
The Event Operations Manager reports to the Director of Event Operations, helping to oversee the leadership of the banquet associates and the execution of hotel meetings and events.
Responsibilities
What You'll Do
* Act as the liaison between sales and the customer throughout the event process * Identify operational challenges associated with the group and help to solve them * Lead pre-event and post-event meetings * Focus on guest satisfaction throughout the life cycle of the event * Supervise and train banquet associates to ensure high level of service * Other reasonable duties as assigned
What You'll Bring
* A passion for service with a positive, can-do attitude * An interest in training and developing future leaders * Excellent communication and listening skills * The desire to work in a fast-paced environment and adapt to any situation * Ability to creatively problem solve and deliver results * Leadership or supervisory experience is preferred
Other Information
* Affordable Day 1 Medical, Dental and Vision Insurance - PPO Plan * Paid Parental Leave and Short-Term Disability * Free mental health care offerings * Unlimited Referral Bonuses * Vacation/Paid Time Off (PTO) with rollover * Tuition Reimbursement * 401(k) with company match
White Lodging is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all associates. Named for our Founder, Bruce White, White Lodging is a family-owned, multi-brand, multi-segment developer, owner and operator of premium brand, market-leading hotels, scratch-made restaurants, and award-winning rooftops in high-growth urban markets. We are one of the country’s largest privately held hospitality companies focused exclusively on this segment.With a collection of luxury ranches and a portfolio of more than 50 high-end urban and lifestyle hotels under the Marriott, IHG (Kimpton), Hyatt and Hilton brands, our key markets include Indianapolis, Austin, Louisville, Chicago, Denver, San Antonio, Nashville, and Charlotte.
Location Code: 2590
Important Notes
Salary
Application Instructions
Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!
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