Job Abstract

Position: Cylinder Control Manager. Location: Long Beach. Target Base Salary Range: $80 k - $90 k (DOE)The position will play a key function in the resolution & prevention of billing discrepancies between the company and the customer for the West Region (Southern CA and NV, AZ, HI). The role will also lead initiatives to ensure the customer cylinder population has sufficient turnover. Responsible for leading the cylinder control team which includes analyzing and resolving cylinder discrepancies ... more details

R10047121 Cylinder Control Manager (Open)

Location:

Long Beach, CA - Management - Regional Office

Position: Cylinder Control Manager
Location: Long Beach
Target Base Salary Range: $80k - $90k (DOE)

The position will play a key function in the resolution & prevention of billing discrepancies between the company and the customer for the West Region (Southern CA and NV, AZ, HI). The role will also lead initiatives to ensure the customer cylinder population has sufficient turnover.

Responsible for leading the cylinder control team which includes analyzing and resolving cylinder discrepancies between customer records and our billings in a timely manner to ensure quality customer service, accurate records, and ensure payment from customers due to billing accurately. Key job functions include providing leadership of the department and allocation of team resources.

• Train and lead team members in support of the performance of their key accountabilities to drive success in daily activities as well as projects as assigned.
• Leads a safety-first culture among the team & participates in safety initiatives when engaging with associates & customers.  
• Daily maintenance of the cylinder discrepancy dispute, cylinder adjustment and cylinder audit worklists.
• Review and adjust cylinder transaction records in SAP, as well as copies of shipping documents that support those transactions, to identify any errors related to the cylinder transactions.
• Perform physical cylinder inventories at customer sites & Airgas fill plants / branches when needed.
• Daily review of negative cylinder balances generated through order entry.
• Review and correction of customer owned positive cylinder balances.
• Work with outside salespeople to assist them in explaining the audit findings to customers and support their loss of use negotiations.
• Issuing cylinder rental credits where applicable.
• Work with Collections department in identifying those accounts which may have cylinder balance discrepancies by reviewing rental invoice aging.
• Works with branches, plants, drivers & other staff to drive best practices to minimize billing errors & analyzes EZTRAC balancing success to maximize delivery transaction integrity.
• Partners with sales teams to collect idle assets or ensure asset rental is collecting expected returns in line with company standards
• Perform cylinder lease maintenance including changing lease material numbers, deleting leases from master file when tanks are returned, and transferring leases.
• Deploying and maintaining the EZTRAC (Airgas Cylinder Tracking) bar coding system at customer locations, as well as training Airgas operations personnel on usage of the system. This also includes daily bar code serial number maintenance.
• Research and submit corrections to customer accounts that come about from reviewing the customer cylinder transactions, such as partnerships, addresses, and sales office assignments.

• High School Diploma or GED or Bachelor’s degree in business administration and or similar work experience.
• 1-2 years current experience with SAP desired.
• 3-5 year’s experience in cylinder control is preferred.
• Training, and the leading of team members in support of meeting departmental goals and objectives.
• Assess individual team member performance on an on-going basis, in addition to the annual performance appraisal process.
• 1-2 years training & leading team members in support of meeting departmental goals and objectives.
• Strong knowledge of computer/data entry, especially GSuite, SAP & Microsoft Excel.
• Must possess superior data mining and analysis skills.
• Knowledge of industrial gases a plus.
• Strong customer service skills.
• Must have excellent math skills.
• Able to interact and effectively communicate, both verbally and in writing, with customers and co-workers in a professional manner.
• Ability to work efficiently in a fast-paced environment and be detailed oriented.
• Possess good organizational skills.
• Team player who is able to communicate effectively at all levels of the organization.

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Your differences enhance our performance

At Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.

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Equal Employment Opportunity Information
 

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. 

Please click here to view the EEO Know Your Rights poster and here to view the Pay Transparency Nondiscrimination poster. Airgas, an Air Liquide Company invites any applicant and/or employee to review the Company’s written Affirmative Action Plan or Policy Statement. This plan or policy statement is available for inspection upon request.

Airgas, an Air Liquide Company and its group of companies does not discriminate against qualified applicants with disabilities and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us by email at us-accommodationrequest@airgas.com.

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