Job Abstract

ID

2024-3702

Category

Enterprise Risk Management

Type

Regular Full-Time

Banc of California, Inc. (NYSE: BANC) is a bank holding company headquartered in Los Angeles with one wholly-owned banking subsidiary, Banc of California (the “bank”). Banc of California is one of the nation’s premier relationship-based business banks focused on providing banking and treasury management services to small-, middle-market, and venture-backed businesses. Banc of California offers a broad range of loan and deposit products and services through more than 70 full-service branches throughout California and in Denver, Colorado, and Durham, North Carolina, as well as full-stack payment processing solutions through its subsidiary, Deepstack Technologies. The bank is committed to its local communities by supporting organizations that provide financial literacy and job training, small business support, affordable housing, and more.

Job Summary

Responsible for managing escalation queue and inbox, analyzing moderate to complex account activity utilizing various fraud tools to detect and prevent fraudulent activity. Identifies and escalates to Management, any suspected, alleged or known internal and external fraud investigations. As a Senior level, handles more complex investigations. In addition to investigations, responsible for assisting Loss Prevention in researching and identifying all possible avenues to the recovery of funds and/or property obtained by such fraud, and coordinate with Corporate Security to help identify and facilitate the prosecution of the person(s) perpetrating such fraud. Responsible for Elder Abuse identification and reporting. Ensures compliance with established Bank policies and procedures, supporting the Fraud Risk Management Policy and Standard. Performs all duties in accordance with the company’s policies and procedures, all U.S. state and federal laws and regulations, wherein the company operates.

• Proactively assists in the oversight of a proactive Fraud Risk Management Program using data extraction, data analytics and management reporting.
• Extensive understanding of fraud risks, and risk management processes in order to identify and monitor fraud risks within the organization.
• Contributes to the development and implementation of Fraud Risk processes, tools, policies, standards, and procedures in alignment with the Enterprise Risk Framework Program.
• Analyzes activity to detect and prevent fraudulent activity based on reports, alerts, or notifications from third parties requesting assistance.
• Analyzes all potential or actual fraud within the Bank, including, but not limited to: check, deposit, new account, card issuing (debit and credit), ACH receipt, ACH origination, card acquiring, wires, consumer and commercial loans, suspicious activities, etc.
• Oversees and performs investigations regarding actual and suspected fraud activities, providing oversight and appropriate resolution to the business units.
• Prepares in-depth fraud case investigation narratives, which support: Suspicious Incident Reporting, Elder Abuse Reporting, Subpoenas, Human Resource corrective action and police reports.
• Prepares and Analyzes internal and external fraud loss data reporting to monitor risk management activities associated with significant losses.
• Risk assesses the effectiveness of antifraud programs and controls in place.
• Identifies and reports in a timely manner suspected Elder Abuse to applicable APS Reporting agencies
• Effectively communicates emerging and/or changing risk and related control opportunities and enhancements to senior management.
• Performs Key Risk Indicator (KRI) and Key Performance Indicator (KPI) reporting; analyzing, tracking and reporting data.
• Maintains awareness of key process changes, system changes, organization or governance structure, and key outsourcing arrangements/vendor exposure and how they impact operational risk management.
• Assists management in the development and implementation of antifraud control activities both preventive and detective controls.
• Prepares monthly/quarterly management reports of all activities, including averted and sustained losses, large losses and recovered monies.
• Adheres to all regulatory filing timelines.
• Follow policies and procedures, complete tasks correctly and on time, and support the company’s goals and values.
• Assists management in annual Fraud Risk Assessment, including data procurement, analyzation and authoring.
• Performs the position safely without endangering the health or safety to themselves or others and be expected to report potentially unsafe conditions. Complies with occupational safety and health standards and all rules, regulations, and orders issued pursuant to the OSHA Act of 1970, which are applicable to one’s own actions and conduct.
• Performs duties specific to the position and other functions as assigned.

Banc of California is an equal opportunity employer committed to creating a diverse workforce. All qualified applicants will receive consideration for employment without regard to age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), denial of Family and Medical Care Leave, disability (mental and physical) including HIV and AIDS, marital status, medical condition (cancer and genetic characteristics), genetic information, military and veteran status, national origin (including language use restrictions), race, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, gender expression, and sexual orientation. If you require reasonable accommodation as part of the application process please contact Talent Acquisition Partner.

• Demonstrates knowledge of, adherence to, monitoring and responsibility for compliance with state and federal regulations and laws as they pertain to this position including but not limited to the following: Regulation Z (Truth in Lending Act), Regulation B (Equal Credit Opportunity Act), FHA (Fair Housing Act), Home Mortgage Disclosure Act, Real Estate Settlement Procedures Act, Fair Credit Reporting Act, Bank Secrecy Act in conjunction with the USA PATRIOT Act, Anti-Money Laundering and Customer Information Program, Right to Financial Privacy Act (state and federal) and Community Reinvestment Act (CRA).
• Strong knowledge of Bank administration, lending and operations products and services; related state and federal laws and regulations, and other Banking operational policies and procedures.
• Excellent written and verbal communication with ability to create clear and concise summary documents of on-going investigations, and provide detailed instructions to team members.
• Ability to analyze complex situations and provide guidance, make recommendations, and/or escalate arising issues timely.
• Strong organization skills and ability to handle multiple projects efficiently in order to ensure projects are completed timely.
• Able to interact and communicate effectively with all management levels to assess business needs in a professional manner.
• Strong proficiency with MS Office Suite required (MS Word, MS Excel, and MS PowerPoint).
• SharePoint proficiency, including document maintenance and SharePoint updates.
• Ability to make informal and formal presentations, inside and outside the organization; speaking before assigned team or other groups as needed.
• Ability to deal with complex difficult problems involving multiple facets and variables in non-standardized situations.
• Ability to work with little to no supervision while performing duties.
• Bachelor’s Degree from an accredited university
• Minimum 4-6 years in banking/finance industry experience.
• Minimum 5 years in in Fraud prevention and investigation in the Banking industry, with experience in card issuing and card acquiring (and other payments-related).
• CFE Credentials preferred.

Salary Range: $66,560.00- 75,000.00 USD; Final salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with geographic/market data.