Job Abstract

A Retail Sales Associate is responsible for providing an excellent Family Style Service to all guests visiting our retail shops. This teammate is accountable for meeting sales and metric goals through guest engagement, processing register transactions, maintaining all store and stockroom standards, assisting with shipment deliveries, and maintaining sales floor stock levels.

Our ideal candidate:

• Previous retail sales experience preferred.
• High energy, friendly personality, and Positive attitude. Show product to meet guest needs.
• Must be able to communicate effectively with guests and team members.
• Works productively in a fast-paced, lively environment.
• Able to work a flexible schedule, shifts may vary.
• Able to perform multiple functions and tasks at once.

About the role:

• Store opening and closing procedures.
  • If opening, responsible for checking out and securing store keys.
  • If closing, responsible for returning store keys.
• Maintain all visual merchandising and housekeeping standards throughout shift.
• Responsible for opening/closing, maintaining, and balancing assigned register.
• Deliver an excellent overall guest experience by consistently meeting all Family Style Service Standards.
• Meet all sales goals; daily, weekly, monthly.
• Meet all sales metric goals; # of checks, average $ per check, # items per check.
• Build sales through add-ons on the sales floor and the register.
• Encourage applications for the Military Salute card.
• Merchandise knowledge: stay informed on features and benefits of key products, attend product trainings facilitated by store leadership and/or vendors.
• Keep leadership informed on all merchandise needs; guest requests, items sold-out, in-stock items that need to be replenished.
• Perform merchandise restocking procedures.
• Assist with merchandising, as needed.
• Assist with shipment processing, as needed.
• Participate in quarterly inventory.
• Adhere to all loss prevention policies and procedures.
• Promote loss prevention through guest service behaviors and best practices implemented by leadership.
• Adhere to all attendance policies and procedures.
• Help at Dive Store, if needed.

A few more things:

• Must be able to speak in a pleasant, quiet, and understandable tone of voice.
• Must be able to work in a team-oriented environment.
• Must be able to lift items up to 20 pounds and push and pull a cart up to 30 pounds.
• Must be able to respond to visual and aural cues.
• Must be able to read, write, speak, and understand English.
• Must be able to concentrate for long periods of time and able to calmly respond and handle internal customers’ concerns and needs.

Pay: $18.00 per hour, depending on experience.

The above is a minimal description of duties and responsibilities. Other work requirements may be necessary and assigned as the business needs evolve or change. Harrah’s Resort Southern California reserves the right to make changes to this job description whenever necessary.

Harrah’s Resort Southern California is proud to be an Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability or protected veterans.

Preference is given to qualified Rincon tribal members and members of other federally recognized tribes.

NOTE: By providing a mobile number, you agree to receive calls/texts to your number about your application, and other opportunities that may be of interest to you. You understand that, where applicable, messages may be sent using an automatic telephone dialing system and your consent to receive messages does not require you to make a purchase.