Job Abstract

Req ID: 440183 

BASIC PURPOSE: This position is responsible for fully investigating claims involving general liability, workers compensation, auto liability, product liability and property damage. This position directs and documents the progress and develops a plan of action to satisfactorily and efficiently resolve each claim.

MAJOR RESPONSIBILITIES:

• Communicate consistently with all relevant parties to gather detailed facts regarding incidents.
• Determine and evaluate the injury/ damages of each claim and the extent of liability.
• Negotiate settlements with claimant if appropriate.
• Develop a plan of action to monitor and accurately document claim details.
• File new claims with proper carrier or state agency.

EDUCATION AND EXPERIENCE:

• Education:
  • HS Diploma or equivalent required
  • College degree preferred
• Experience:
  • 1 year experience in claims, customer service, or retail operations preferred

     SKILLS AND PHYSICAL DEMANDS:

• Skills:
  • Hard skills: Knowledge in Microsoft Office, accurate and efficient typing skills, and the ability to conduct research using a variety of sources
  • Soft Skills: Excellent written/verbal communication, detail oriented, ability to provide accurate documentation, flexibility and ability to prioritize projects, and conflict resolution skills
• Typical Physical Demands:
  • Requires prolonged sitting, some bending and stooping.
  • Occasional lifting up to 25 pounds.
  • Manual dexterity sufficient to operate a computer keyboard and calculator.
  • Requires normal range of hearing and vision.
  • Requires the ability to communicate via telephone for an extensive amount of time daily.

Job Function(s): Corporate 

Love’s has been fueling customers’ journeys since 1964. Innovation and perseverance continue to lead the way for the family-owned and -operated business headquartered in Oklahoma City with more than 40,000 team members in North America and Europe. The company’s core business is travel stops and convenience stores with more than 630 locations in 42 states. Love’s continues its commitment to offer products and services that provide value for professional drivers, fleets, four-wheel customers, RVers, alternative fuel and wholesale fuel customers. Giving back to communities Love’s serves and maintaining an inclusive and diverse workplace are hallmarks of the company’s award-winning culture.

The Love’s Family of Companies includes:

• Gemini Motor Transport, one of the industry’s safest trucking fleets.
• Speedco and Love’s Truck Care, the largest oil change and preventive maintenance and total truck care network.
• Musket, a rapidly growing, Houston-based commodities supplier and trader.
• Trillium, a Houston-based alternative fuels expert.
• TVC Pro-driver, a commercial driver’s license (CDL) protection subscription service.