Job Abstract

Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJ’s Wholesale Club offers a collaborative and inclusive environment where all team members can learn, grow and be their authentic selves. Together, we’re committed to providing outstanding service and convenience to our members, helping them save on the products and services they need for their families and homes.

The Benefits of working at BJ’s

•        BJ’s pays weekly

•        Eligible for free BJ's Inner Circle and Supplemental membership(s)*

•        Generous time off programs to support busy lifestyles* 

                      o Vacation, Personal, Holiday, Sick, Bereavement Leave, Jury Duty

•        Benefit plans for your changing needs*

                      o Three medical plans**, Health Savings  Account (HSA), two dental plans, vision plan, flexible spending

*eligibility requirements vary by position

**medical plans vary by location

Job Summary

Responsible for the supervision of the receiving department. Ensures the receipt and disposition of merchandise and inventory in the club, including processing paperwork, verifying merchandise, comparing receipts against purchase orders, and checking for damaged products/concealed shortages. Makes sure policies and procedures are followed within the department.

Leadership:

• Know their business/business acumen.  Exhibit strategic thinking and sound decision-making thorough knowledge and utilization of business data. 
• Lead through change.  Model leadership competencies, build credibility and act as a champion for business growth. 
• Communicate effectively. Provide the information teams require to be successful.
• Build high performing teams by creating a culture of collaboration.  Provide honest and timely direction, follow up and feedback that will drive business results and support team member engagement.
• Deliver results. Execute business expectations within expected timeframes by setting clear expectations, utilizing follow up and accountability.

Team Members:

• Teach, coach and lead through the club level training process.  Support team member engagement within all areas of responsibility to enable the application of policies, procedures and compliance.
• Drive a culture of development, strategic thinking and acting, ethical decision making and engagement.   Lead with the team member and member in mind to address any and all concerns and to escalate any concerns, as appropriate. 
• Ensure a safe and positive environment and experience for the team members.
• Embrace inclusion and diversity, by working together with collaboration and respect. Acknowledge team member success, work as a team to achieve goals, identify and retain top talent.

Members:

• Guarantee service excellence through all points of contact.  
• Set service standard expectations for all team members.  Provide team support and empowerment to resolve every member concern.
• Ensure a safe and positive environment and experience for the members.
• Daily commitment to GOLD Member Standards
  • Greet, Anticipate, Appreciate (GAA)
  • Fast, Friendly Full, Fresh, Clean

Club Standards: Lead teams to deliver GOLD club standards daily.

• Define and model GOLD- Grand opening look daily
  • Maintain visible accurate signage
  • Clean and organized, inside and out

Know Your Business:

• Acquire a deep knowledge of key metrics and reporting for total club and department performance
• Drive performance and profitability by using reporting to identify trends and areas of opportunity
• Have the foresight to see a breakdown in process and correct it before it negatively impacts club performance metrics
• Communicate a simple message to your team on the connection between consistent operational performance and achieving club financial targets

Primary Tasks, Responsibilities, and Key Accountabilities

• Maintains the operations of the receiving department, including matching received inventory against purchase orders and reviewing discrepancies in received inventory.
• Processes inbound and outbound shipments. Ensures all product pricing and signage is displayed.
• Ensures radio frequency (RF) guns are used when receiving merchandise.
• Makes sure all receiving paperwork is complete and accurate
• Separates pallets and verifies that pallets are in the correct selling or non-selling location.
• Supervises Receivers and/or Receiving Clerk. Acts as a mentor to team members in the receiving/inventory control department. Reports any issues to management.
• Communicate with Logistics
• Oversees and coordinates the delivery schedules
• Complete the department self-audit with detail and accuracy
• Completes receiving documents and other daily reports.
• Ensures that processes are in place to secure the receiving doors when not in use and properly checks in visitors and vendors. 
• Ensures that process is in place to inspects bags, backpacks, briefcases, and lunch boxes / bags that are leaving the building.
• Assigns truck door locations and ensures drivers are outside of their trucks while it is being unloaded. Ensures the trucks are secured while on the dock and that full trailer loads are empty when departing the dock.
• Ensures all safety equipment (e.g. dock restraint system) is in proper working condition.
• Ensures that the receiving / employee entrance is alarmed when not in use, that the receiving and overhead doors are properly sealed, and that the alarms are operational.
• Verifies the seal integrity of all trucks, including distribution center loads and frozen / dairy shipments. 
• Monitors distribution center loads to ensure all high shrink merchandise is properly secured.  Ensures high shrink merchandise is removed from the dock at the end of the receiving day.
• Confirms incoming and outgoing Direct Store Delivery (DSD) quantities and ensures they are processed correctly.
• Executes merchandise protection on designated items.
• Validates that all merchandise leaving the back doors has appropriate paperwork and approvals.
• Operates the compactor and cardboard baler and secures the equipment when not in use.
• Maintains all club policies and procedures.
• Performs other duties as assigned, including working in other departments as needed.
• Regular, predictable, full attendance is an essential function of this job.

Qualifications

• Forklift operator required.
• Supervisory experience preferred.
• Prior experience working in a big box receiving environment preferred.
• Computer skills preferred.
• At least 18 years of age.

Job Conditions

• Majority of the time is spent moving about continuously on hard surfaces. There may be a need to frequently position oneself to examine or scan merchandise, including bending, climbing, crawling, handling, pulling, reaching, and/or stooping.
• Continuously requires lifting objects up to 30 pounds. May require lifting and moving heavy and/or awkward objects more than 30 pounds with assistance.
• Usually in a comfortable environment surrounded by moving machinery and/or loud equipment that may require shouting in order to be heard. There may be occasional exposure to cleaning agents.