Stanford University has an immediate opening for a full-time Graduate Admissions System and Operations Analyst in the Office of Graduate Admissions, the operational backbone for campus-wide graduate admissions processes spanning more than 70 departments across five schools. Reporting to the Graduate Admissions System and Operations Manager, this role will specify requirements and perform system configuration for a campus-wide application management system (Slate by Technolutions) to deliver a se... more details
Stanford University has an immediate opening for a full-time Graduate Admissions System and Operations Analyst in the Office of Graduate Admissions, the operational backbone for campus-wide graduate admissions processes spanning more than 70 departments across five schools. Reporting to the Graduate Admissions System and Operations Manager, this role will specify requirements and perform system configuration for a campus-wide application management system (Slate by Technolutions) to deliver a seamless experience for applicants and improve graduate admissions workflow, production, efficiency, and effectiveness for departmental staff and faculty.
We seek a creative problem-solver and an enthusiastic team player with a keen interest in developing mastery at the intersection of the fields of technology and graduate admissions. The ideal candidate has the aptitude and curiosity for learning new systems and enjoys tackling complex projects spanning data analysis, process improvement, and web development. We seek candidates who can support the vision, mission and values of the Division of Student Affairs, and support Our Most Important Work, using human-centered design principles to build inclusive systems and processes for applicants, staff, and faculty.
Inclusion and diversity are integral to Stanford’s commitment to excellence. We are interested in candidates who have demonstrated experience engaging with diversity through activities such as fostering an inclusive environment, working with students and staff from diverse backgrounds, or incorporating diverse perspectives in their work.
Your primary responsibilities include:
Slate Administration (65%)
Build and maintain system components to support the full life cycle of the graduate admissions operation — application, evaluation, and decisions — using independent judgment to create sustainable business processes while balancing customization needs for 130 graduate programs.
Perform routine data audits, consolidate duplicate records, and execute retention policies in compliance with best practices for database management.
Develop technical solutions to streamline central graduate admissions operations using a combination of forms, mailings, and other Slate functionality.
Build complex queries and reports using configurable joins to support central graduate admissions operations and internal data requests.
Serve as security administrator to manage system permissions for approximately 2,000 staff, faculty, and student users.
Develop central and department-facing help guides and contribute to training videos and related communications to foster a campus-wide culture of continuous learning in Slate.
Perform light web development to maintain custom portals.
Collaborate with technical staff in partner offices to set up and troubleshoot data integrations between Slate and other campus systems.
Implement new processes in Slate to address campus-wide operational needs in the areas of graduate recruitment and non-degree applications.
Customer Service (20%)
Build positive working relationships with departmental admissions staff through one-on-one consultations to provide technical guidance during key phases of the admission cycle (cycle prep, cycle kickoff, evaluation, and decisions).
Respond to inquiries from departmental admissions staff ranging from general policy questions to complex technical issues.
Respond to a high volume of technical support requests from applicants and recommenders, ranging from routine low-level requests to highly complex issues that require critical thinking and problem-solving skills to resolve the root problem.
Central Graduate Admissions Operations (15%)
Evaluate post-secondary academic credentials and English proficiency test results for incoming graduate students to determine eligibility for matriculation.
Process application change requests from departments (program/term changes, withdrawals), making the requisite data entries in Slate and PeopleSoft.
Review non-degree applications to confirm eligibility and enter the necessary data in PeopleSoft to create non-degree student records.
Assist with other operational processes as needed, including fee waiver requests, TOEFL waiver requests, and official transcript processing.
To be successful in this role, you will bring:
Bachelor’s degree and three years of relevant experience, or combination of education and relevant experience.
Knowledge of computer system capabilities, business processes and work flow.
Understanding of relational database concepts and best practices for data management.
Experience with enterprise applications and understanding of database driven applications.
Excellent communication skills, both written and verbal, including the ability to bridge functional and technical resources by communicating effectively with individuals of varying systems expertise and business needs.
Proven problem solving and analytical thinking and ability to approach problems logically and systematically.
Ability to maintain good customer relations with clients and external vendors and partners.
In addition, preferred requirements include:
Experience in Technolutions Slate CRM and PeopleSoft.
Familiarity with graduate admissions processes and best practices.
Good working knowledge of HTML, CSS, and JavaScript.
Advanced skills in Microsoft Excel / Google Sheets, including lookup functions and pivot tables.
Working Conditions:
This is a hybrid position requiring at least two days of onsite work per week at the Stanford Redwood City campus.
May work extended hours, evenings and weekends.
The expected pay range for this position is $80,000- 104,100 per annum.
Stanford University provides pay ranges representing its good faith estimate of what the university reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location and external market pay for comparable jobs.
At Stanford University, base pay represents only one aspect of the comprehensive rewards package. The Cardinal at Work website (https://cardinalatwork.stanford.edu/benefits-rewards) provides detailed information on Stanford’s extensive range of benefits and rewards offered to employees. Specifics about the rewards package for this position may be discussed during the hiring process.
How to Apply:
To be considered, please submit a cover letter and resume along with your online application.
Why Stanford is for You
Imagine a world without search engines or social platforms. Consider lives saved through first-ever organ transplants and research to cure illnesses. Stanford University has revolutionized the way we live and enrich the world. Supporting this mission is our diverse and dedicated 17,000 staff. We seek talent driven to impact the future of our legacy. Our culture and unique perks empower you with:
Freedom to grow. We offer career development programs, tuition reimbursement, or audit a course. Join a TedTalk, film screening, or listen to a renowned author or global leader speak.
A caring culture. We provide superb retirement plans, generous time-off, and family care resources.
A healthier you. Climb our rock wall, or choose from hundreds of health or fitness classes at our world-class exercise facilities. We also provide excellent health care benefits.
Discovery and fun. Stroll through historic sculptures, trails, and museums.
The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.
Consistent with its obligations under the law, the University will provide reasonable accommodations to applicants and employees with disabilities. Applicants requiring a reasonable accommodation for any part of the application or hiring process should contact Stanford University Human Resources at stanfordelr@stanford.edu. For all other inquiries, please submit a contact form.
Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.
Job Abstracts is an independent Job Search Engine. Job Abstracts is not an agent or representative and is not endorsed, sponsored or affiliated with any employer. Job Abstracts uses proprietary technology to keep the availability and accuracy of its job listings and their details. All trademarks, service marks, logos, domain names, and job descriptions are the property of their respective holder. Job Abstracts does not have its members apply for a job on the jobabstracts.com website. Additionally, Job Abstracts may provide a list of third-party job listings that may not be affiliated with any employer. Please make sure you understand and agree to the website's Terms & Conditions and Privacy Policies you are applying on as they may differ from ours and are not in our control.
We would like to take a second to Welcome You to Job Abstracts, the nation’s largest Pure Job Board. With over 3.1 million job listings from 15,000+ Companies & Organizations, we help job searchers find careers that match their interests. As an anonymous user, you have probably discovered how easy our system is to use. However, you have just scratched the surface of what we can offer.
We encourage you to Register so you can use our most powerful features: searching with multiple terms, setting up multiple locations, establishing favorite companies, and accessing your search history. If you find a job you like, you can apply directly for it, and then, keep notes on it. We will also keep a lookout for jobs that match your search terms and email you when we find something you may like.
You can register for free and the system is free to use. If you like our system so far, click on Register and unlock the power required by serious job searchers.
Any time you conduct a search, the system shows you job matches, ranked by their Relevance Score (RS).
The score is calculated by a proprietary algorithm that uses Intelligent Machine Learning.
The Relevance Score tells you how well the job opportunity matches your search term or terms.
When not logged in, the system is limited to one search term. Scores for single term matches are usually lower.
When you register, log in, and set up multiple terms prioritized by importance, the jobs found for you will receive a much higher Relevance Score.
