Job Abstract

Come work with us:

Metropolitan Commercial Bank (the “Bank”) is a New York City based full-service commercial bank that provides a broad range of business, commercial and personal banking products and services to individuals, small businesses, private and public middle-market and corporate enterprises and institutions, municipalities and local government entities. The Bank operates banking centers and private client offices in Manhattan and Boro Park, Brooklyn in New York City and Great Neck on Long Island in New York State.

The Bank is a New York State chartered commercial bank, a member of the Federal Reserve System and the Federal Deposit Insurance Corporation, and an equal housing lender. The parent company of Metropolitan Commercial Bank is Metropolitan Bank Holding Corp. (NYSE: MCB).

For more information, please visit the Bank’s website at MCBankNY.com.

Metropolitan Commercial Bank was named one of Newsweek's Best Regional Banks and Credit Unions 2024. The Bank was ranked by Independent Community Bankers of America among the top ten successful loan producers for 2023 by loan category and asset size for commercial banks with more than $1 billion in assets. The Bank finished ninth in S&P Global Market Intelligence’s annual ranking of the best-performing community banks with assets between $3 billion and $10 billion for 2022 and eighth among top-performing community banks in the Northeast region for 2022.

About the role:

The Risk Analyst is responsible for supporting merchant processing in the continuous review, analysis and reporting of Merchant activity by monitoring both real-time platform risk systems and historic report activity. This position will be part of a growing team of Risk Analysts as the Merchant Acquiring team continues to scale for future growth. The Risk Analyst is responsible for supporting merchant processing in the continuous review and analysis of Merchant activity by monitoring both real-time platform risk systems and historic report activity.

Duties and responsibilities of the job include the following (but is not limited too):

• Working with junior team members and supporting their development through mentoring, training and coaching.
• Communication to Manager of material changes in account activities and performance to ensure Bank reputational and operational safety and soundness.
• The Risk Analyst will work closely with Independent Sales Organizations’ (ISO’s) risk departments in their monitoring of merchant activity.
• Ownership of Persistent Merchant Monitoring reporting and the Third-Party web monitoring service.

• Routinely conduct comprehensive analysis of transactions with heightened risk profiles, including an escalated review of credit, financial reports, tax reports, and merchant processing statements to determine the best way to maximize opportunities while managing risk.

• Ensure that all activities are performed in compliance with Card Brands, Federal, State, and other regulatory agencies requirements.
• Review of merchant websites to ensure compliance with Bank and regulatory agencies policies.
• Ensure activities are an accurate representation of merchant’s business model.
• Develop and provide accurate reporting to management.
• Complete ad hoc duties and projects as assigned.

Preferred experience, education, and qualifications:

• Bachelor’s degree.
• At least 5 years prior merchant risk experience with an ISO, Card Brand or Acquiring Bank preferred. If this is preferred it should go in the Preferred section below.
• Previous experience with and of Card Brand rules and programs will be essential.
• Daily review and tracking of Merchant activity by monitoring of merchant exceptions utilizing the processing platform risk systems and related reports.
• Experience with high-risk business verticals.
• Experience mentoring and training junior team members.
• Excellent organizational and analytical skills required.
• Excellent written and verbal communication skills; decision-making/judgement skills, customer services skills and sensitivity needed when dealing with confidential information.
• Strong computer skills, including Google research skills and Microsoft Excel and Word.
• Experience with TSYS (Global Pay) or Tri-Source (Repay).
• Demonstrated proficiency in using multiple data platforms to access and obtain risk and compliance information.

• Perform quality work within determined timeframes
• Interact professionally with other employees, customers, vendors and shareholders
• Work independently while understanding the necessity for communicating and coordinating work efforts with other employees, departments, divisions, etc.
• Work on ad-hoc tasks, assignments and projects as needed

Potential Salary: $115,000 - $125,000 annually

This salary range only reflects base wages and does not include benefits, bonus, or incentive pay. Salary bands are purposefully wide ranging to encompass the different factors considered in determining where a candidate falls in the range, including but not limited to, seniority, performance, experience, education, and any other legitimate, non-discriminatory factor permitted by law.

Metropolitan Commercial Bank provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.