Provide consistent and professional facial and body treatments in accordance with Tenaya Stone Spa protocols and accepted certification practices. Ability to effectively perform all spa treatments and services as defined by the position being performed. Properly care for equipment and use proper amounts of products to be cost effective. Must uphold the standards of sanitation and sterilization as directed by law and Tenaya Stone Spa’s policies and procedure. Perform prep work and properly clean ... more details
Job Summary:
Responsible for providing exceptional Guest Service while administering professional facials, waxing services and an array of body treatments; Must have thorough knowledge of the skin and have excellent facial massage and skin extraction techniques as well as possess excellent cleanliness and sanitation practices.
Responsibilities:
Provide consistent and professional facial and body treatments in accordance with Tenaya Stone Spa protocols and accepted certification practices
Ability to effectively perform all spa treatments and services as defined by the position being performed
Properly care for equipment and use proper amounts of products to be cost effective
Must uphold the standards of sanitation and sterilization as directed by law and Tenaya Stone Spa’s policies and procedure
Perform prep work and properly clean and restock room as required
Actively promote spa, treatments, services, merchandise and programs while meeting goals
Handle Guests questions and concerns professionally and courteously
Provide courteous, accurate and prompt responses to Guests’ requests to ensure Guest satisfaction
Attend mandatory training to maintain knowledge of current spa policies, procedures and trends
Must be able to perform all esthetic treatments offered by Resort spa
Additional leadership opportunities may be available that would require completion of an additional practical assessment
Basic Qualifications:
Must currently hold and maintain state Esthetician license (with State of California)
Previous experience in a spa or hotel environment
Ability to handle difficult/sensitive situations independently, while confidently utilizing service recovery methods
Possess complete knowledge of all services and products while educating Guests
Strong verbal communication skills
Must have enthusiasm and possess excellent guest service skills
Receptive to special requests and proactive in anticipating Guests needs
Knowledgeable about The Disneyland Resort and surrounding area
Preferred Qualifications:
Previous leadership experience in a spa environment
Basic computer knowledge
Additional Information:
SCHEDULE AVAILABILTY Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year. Casual Regular Cast Members must be available to work Friday evenings/Saturday/Sundays and all peak seasons, as well as available to work all holidays.
SUBMITTING YOUR APPLICATION After clicking “Apply for this job” below, the employment application will open in a new window. Please complete ALL pages of the application by clicking “Next” on each page, then “Submit” on the final page
The pay rate for this role in California is $19.90 per hour, plus commission and gratuities.
Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.
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