Job Abstract

Performs and supports the overall patient/family compliment, complaint and/or grievance process, including intake, processing, and resolution. Advocates for patients and families with expressed needs. Facilitates communication between patients/families and hospital staff. Explains hospital policies and procedures to patients and families. Visits patients and families proactively and for service recovery. ESSENTIAL FUNCTIONS: Coordination Performs and supports the day-to-day intake, processing, a... more details
Search Terms: Relations, Patient, Coordinator, Hospital, Processing
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