Job Abstract

Position Overview:

The HR Shared Services Associate is responsible for providing centralized HR support to employees, managers, and HR business partners. This role involves handling various HR processes, including employee data management, benefits administration, payroll support, and responding to HR-related inquiries.  They are also responsible for conducting comprehensive background checks for new hires and current employees as well as handling I-9 documentation. This role ensures the integrity and compliance of the background check process, maintaining confidentiality and accuracy throughout.

This position is a hybrid position that will allow the associate to work from home 2 days per week.

Key Responsibilities:

• Conduct thorough background checks, including criminal, employment, education, and reference checks.
• Provide timely updates to hiring managers and HR business partners on the status of background checks.
• Address and resolve discrepancies or issues identified during the background check process.
• Ensure compliance with federal, state, and local laws regarding background checks and employment eligibility.
• Stay updated on best practices and legal requirements related to background checks
• Verify the accuracy of applicant information and ensure all background check documentation is complete.
• Timely handle the Workday HR Shared Services queue that all associates use to ask base-level HR related questions.
• Manage employee data in HRIS, ensuring accuracy and confidentiality.
• Administer employee benefits programs, including enrollment, changes, and terminations.
• Support payroll processing by providing accurate employee data and resolving payroll-related issues.
• Respond to HR inquiries from employees and managers via phone, email, or ticketing system, ensuring timely and accurate resolution.
• Assist with onboarding and offboarding processes, including documentation and system updates.
• Generate standard and ad-hoc HR reports and analytics.
• Participate in continuous improvement initiatives to enhance HR service delivery.
• Ensure compliance with HR policies, procedures, and relevant labor laws.
• Communicate with candidates, employers, and educational institutions to gather necessary information.
• Maintain detailed records of background check results and ensure data integrity in the HRIS.
• Provide timely updates to hiring managers and HR business partners on the status of background checks.

Qualifications:

• 1-2 years of experience in background checks, HR, or a related field.
• Strong knowledge of HR processes and best practices.
• Proficiency in HRIS systems (e.g., Workday, SAP, Oracle).
• Excellent communication and interpersonal skills.
• Ability to handle confidential information with discretion.
• Strong organizational skills and attention to detail.
• Strong attention to detail and ability to handle sensitive information confidentially.
• Excellent investigative and analytical skills.
• Proficiency in HRIS and background check systems.
• Ability to work independently and manage multiple tasks simultaneously.
• Knowledge of federal, state, and local laws related to background checks and employment.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

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Benefits:

As an Associate, you’ll enjoy our Total Rewards Program* to help secure your financial future and preserve your health and well-being, including:

• Premier Medical, Dental and Vision Insurance with no waiting period**
• Paid Vacation, Sick and Parental Leave
• 401(k) Plan
• Tuition Reimbursement
• Paid Training and Licensures

*Benefits may be different by location.  Benefit eligibility requirements vary and may include length of service.

**Coverage begins on the date of hire. Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect.

The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.