Job Abstract

Serve as the initial point of contact for inbound participant service requests. Respond to requests for investment, mutual fund, and account information. Resolve complex account issues. Identify and qualify participants to be referred to a Retirement Specialists and/or Financial Consultants to advance the relationship. Demonstrate a consultative approach to gain a thorough understanding of the participant's needs and offer appropriate solutions. Retain assets through education and guidance of av... more details

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