Conducts and coordinates the analysis, design, integration, testing, and implementation of information systems to meet the institution's and end-users' requirements, and provides end-user support of our core banking system and related applications. Position Duties & Functions: Maintains, troubleshoots, and configures the Symitar system. Acts as an administrator to maintain access to Symitar for users, computers and servers. Manages Symitar production, and development environments. Assists the Ho... more details
Chevron Federal Credit Union is one of the top-run credit unions in the country – and one of the largest, with $4.8 billion in assets. Yet our corporate culture is not stuffy: the Team Spirit Committee runs fun activities and charitable events throughout the year, and work-life balance, mutual respect, diversity, and providing a voice for every employee are all important to us. As you might imagine, we provide competitive pay and great benefits, including:
- Bonus/incentives for all regular employees
- 401(k) with 8% company contribution
- Medical, dental, and vision insurance for employees and dependents paid at 80%
- PTO and paid sabbaticals
- Tuition reimbursement
GENERAL SUMMARY: Conducts and coordinates the analysis, design, integration, testing, and implementation of information systems to meet the institution’s and end-users’ requirements, and provides end-user support of our core banking system and related applications.
Position Duties & Functions: |
Maintains, troubleshoots, and configures the Symitar system. Acts as an administrator to maintain access to Symitar for users, computers and servers. Manages Symitar production, and development environments. Assists the Host Services Manager in Symitar release upgrades, service packs, data purges, and other downtime events for Host Services. |
Provides second level support to assist internal staff on problem determination and issues resolution. Creates, monitors and supports OpCon processes. Works with 3rd party vendors on issues resolution. Serves as a resource regarding incidents, problems, and reoccurring tasks related to Symitar and its complementary applications. |
Works with business units on projects and process improvements to bring out efficiencies using OpCon, Symitar, OnBase, ARCU, EDS/SDS, and other Host Services applications. Acts as a Subject Matter Expert to assist business units in making key decisions surrounding business practices and product evaluation. |
Acts as a Business Analyst to assist Project Management in planning, design and drafting of business requirements. Participates in managing project estimates, risk analysis, scope and deployment schedules. Works with 3rd party vendors on product integration. |
Manages Onbase and OpCon systems for maintenance, software upgrades, reporting, development, and testing. Works with Hyland/SMA, and lines of business, on module testing and implementations. Assists the BI Developer with ARCU and EDS/SDS administration, maintenance, development, and testing. |
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POSITION REQUIREMENTS
EXPERIENCE and EDUCATION:
- 4+ years’ related experience and/or training required.
- Bachelor’s degree or equivalent in Computer Science from four-year college.
- Equivalent combination of education and experience may substitute for stated qualifications.
- Experience on Jack Henry’s Symitar core system, SQL query language is required.
- Experience in a Symitar EASE environment desired.
KNOWLEDGE and SKILLS:
- Knowledge of relational database management systems is highly desired.
- Expert knowledge of Symitar’s SYMOP and Quest software.
- Expert knowledge of Symitar’s PowerOn programming.
- Knowledge of SMA’s OpCon and Hyland’s Onbase desired.
- Knowledge of Credit Union operations: IT, Accounting, Member Services, Operations, Lending, Audit, Marketing, Fraud, Collections, day-end, month-end and year-end.
- Detailed knowledge of Credit Union regulatory and compliance processes: Escheatment, Credit Reporting, Tax Reporting, Backup Withholding, 1042-S, Statements, Dormant Accounts, FIDM/FIRM, and Document Retention.
- Ability to write and speak effectively in English using correct spelling and grammar.
- Basic math skills including the ability to compute rates, ratios, and percentages using a 10-key.
- Proficient in the use of basic applications in a Windows-based environment, including Outlook, Word, and Excel. Moderate keyboard skills at 40 wpm.
- Excellent customer service skills.
COMPETENCIES:
- Ability to learn quickly and adapt to change; ability to quickly learn specialized applications and systems.
- Initiative and self-direction.
- Ability to effectively communicate and collaborate with people at all levels.
- Sound problem-solving and decision-making ability, including the ability to prioritize.
- The ability to understand and align with our core competencies through daily projects and tasks:
Growth Mindset | Diversity & Inclusion | Communication | Change Ready Leadership |
Responsibility | Problem Solving | Tech & Data Savvy | CU Business Acumen |
PHYSICAL DEMANDS: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Work involves extensive use of computers, up to eight hours per day. Appropriate visual, dexterity and other physical abilities are required.
- May include occasional pushing, pulling, or carrying objects weighing up to 20 pounds.
- Must be able to speak and present on the telephone and/or through digital means of communication, including but not limited to Zoom/Teams/or other video technologies.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
SALARY AND BENEFITS:
Salary is based on qualifications and geographical location (Zone). Benefit information can be located on our Careers page here: https://www.chevronfcu.org/about-us/careers
Zone 1: $93,936.00 - $129,162.00
Zone 2: $85,481.76 - $117,537.42
Zone 3: $78,906.24 - $108,496.08
Zone 4: $75,148.80 - $103,329.60
EQUAL EMPLOYMENT OPPORTUNITY STATEMENT:
Chevron Federal Credit Union (CFCU) is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status. CFCU participates in E-Verify.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at 800-232-8101 for assistance.
CFCU Is CPRA Compliant for California Employees and Applicants, to review the Notice at Collection, click here. To submit a request, please refer to the Careers page for the CPRA Request Form.
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