Takes food and drink orders, communicates with bartender, assists in the preparation of drinks and presents drinks to guests Operates a cash register/ POS System, ringing proper amount into the register and giving the guest or server the correct change; accounts for all cash, charge and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities. Provides fast, friendly, professional and responsive customer service to restaurant gues... more details
Sportsbar Server - PT
Job ID
2024-120352
Property
Hollywood Casino at Columbus
Location
US-OH-Columbus
Type
Regular Part-Time
Category
Food & Beverage
WE’RE CHANGING ENTERTAINMENT. COME JOIN US.
We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!
WE LOVE OUR WORK.
Takes food and drink orders, communicates with bartender, assists in the preparation of drinks and presents drinks to guests
Operates a cash register/POS System, ringing proper amount into the register and giving the guest or server the correct change; accounts for all cash, charge and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities
Provides fast, friendly, professional and responsive customer service to restaurant guests and restaurant staff
Engages in friendly conversations with guest whenever possible
Provides personalized service and uses guest’s name during all interactions. Greets each guest entering restaurant
Keeps designated working area clean and organized, and assists in maintaining cleanliness of dining room, including host stand area, as necessary or required, in accordance with established health and safety standards
Recognizes players and relays that information to the host/hostess and/or other restaurant team members to ensure they receive the appropriate service
Knows and promotes current property events and promotions
Monitors guest consumption of alcohol and intervenes as needed according to guidelines
Thanks customers, invites them back, wishes them luck
Performs all other related & compatible duties as assigned
BRING US YOUR BEST.
Must be 21 years of age or older.
High school diploma or equivalent required
One to three months related experience and/or training
Prior serving in high volume environment preferred
Read, write legibly, understand and speak English
Excellent customer service/communication skills
Ability to count money and change correctly
Available to work required schedule which may include nights, weekends, holidays and overtime as needed
Must meet professional appearance standards as prescribed by company policy.
Must be able to respond to visual and oral cues
Able to work in constricting areas
Able to tolerate noise and bright lights
Able to work at a fast pace in often crowded/noisy environment
Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 35 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces
STAY IN THE GAME. FOLLOW US.
We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET™ and theScore Bet Sportsbook and Casino®.
Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.
We're changing entertainment. Follow us.
Equal Opportunity Employer
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