Job Abstract

Trilogy® at The Polo Club: The Polo Club

The 25,000+ square foot club offers dining, events space, fitness, pools, outdoor recreation, and is set upon a gentle rise, offering spectacular views of the Santa Rosa Mountains to the southwest and the Chocolate Mountains to the north. The feature restaurant, June Hill’s Table, as well as the 2Palms Event Center, are open to the public and available for dining reservations and private bookings.

Where: Located along the acclaimed Avenue 52 on the border of La Quinta & Indio, California

Pay: $66,560-$70,000 annual

Benefits:

New management full-time team members working 30 hours or more per week, will be eligible for the Company medical, dental and life insurance plans the first of the month following the first day of full-time employment.

Full-Time team members are eligible to accrue Paid Time Off (“PTO”) in accordance with the Company policy at a rate of 120 hours per year.

Full-Time team members are eligible for 7 paid holidays annually.

All team members 21 years and older are eligible to participate in the J.F. Shea Co., Inc. 401(k) plan after completion of 30 days of service.

POSITION OVERVIEW:

The Manager, Lifestyle Trilogy is responsible and accountable for the proactive leadership, direction, development, and supervision for all lifestyle programs, including strategic program planning and budget creation, scheduling, and implementing activities in specific program areas. This position is the primary source of communication for our residents through the resident portal. This position reports to the Club General Manager.

KEY RESPONSIBILITIES:

• Communicate the core values and mission of BlueStar Resort & Golf (BSRG) to support the achievement of company goals.
• Create a comprehensive member program that includes monthly activities and events planned and executed around social connection, spiritual well-being, physical fitness, intellectual enrichment, emotional well-being, creative expression, and family fun.
• Work with the Wellness leaders to ensure the fitness and wellness program synergizes with the activities program.
• Work with all Member-Led Clubs to create annual calendar of events for each club, reserving meeting space, assisting with event planning, and sharing details with the Club team to execute event details and room set-ups.
• Host Club events and activities and conduct satisfaction surveys for all large events.
• Create strategic partnerships with the Community Representatives to share information and create engaging lifestyle events to showcase the Trilogy lifestyle and attract new buyers.
• Create open communication with members to share ideas.
• Support the budget creation process and monitor the budget to assure revenues and expenses are meeting the department’s financial goals; coach team members in creating their program budgets.
• Complete the monthly event ticket pricing worksheet to ensure proper pricing.
• Update the member website, My Trilogy Life, and social media, daily to maintain all community activity and event information.
• Contribute to #MyTrilogyLife magazine.
• Provide a menu of activities, outside of club activities, for member participation.
• Other duties and responsibilities may be assigned.

PERSONAL ATTRIBUTES:

• Must be highly customer oriented and responsive with high need for closure.
• Able to work under pressure and balance multiple priorities and assignments.
• Strong team-building skills including the ability to lead, cooperate, and motivate.
• Must be role model and able to live our BlueStar core values:
  • Honesty and Integrity
  • Respect for the Individual
  • Teamwork
  • Competitive Spirit

MINIMUM REQUIREMENTS / QUALIFICATIONS / SKILLS:

• Bachelor's degree preferred, or the equivalent combination of education and professional experience.
• Experience in event planning and budgeting preferred.
• Background in hospitality and/or travel industry.
• Experience working in a Homeowners Association (HOA) preferred.
• Current First Aid, CPR/AED certification, and other safety certifications, as required by the Club.
• Computer literate with knowledge of Microsoft Office and proficiency in Excel.
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to speak effectively before groups of customers or team members.
• Must possess basic computational ability as well as budgetary analysis.
• Must have excellent analytical, organizational, and written and verbal communication skills, with an ability to respond to the needs and requests of staff members, guests, and the community association.
• Must have strategic planning, change management, problem-solving, decision-making, delegation, time management, supervisory and employee development skills.
• Must demonstrate initiative, with an ability to think, work, solve practical problems, and make independent decisions based on sound judgment.
• Must be comfortable working in a fast-paced environment where continuous improvement is expected.
• This position requires a flexible schedule, to include evenings and weekends.
• Valid driver’s license is required.

WORK ENVIRONMENT:

This position generally operates in a professional indoor office environment, but may have some exposure to outdoor weather conditions, and occasionally native wildlife, when on the grounds of the facility or attending outdoor events. There is routine use of standard office equipment, such as computers, phones, copy and fax machines. The noise level in the work environment is usually moderate.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to speak and hear; sit, stand and walk (occasionally for an extended period), use hands to fingers, handle or feel, bend, and reach with hands and arms. The employee must be able to occasionally lift and/or move up to 20 pounds.

TRAVEL:

This position may require up to 20% travel. The Lifestyle Manager regularly travels locally to attend activities and events, with occasional overnight travel.

BLUESTAR RESORT & GOLF IS AN EQUAL OPPORTUNITY EMPLOYER