The Production Assistant is responsible for providing administrative support in a field office environment. The main function of this position will be to provide support to the Production Team and Project Managers. Independent judgment is required to plan, prioritize and organize a diversified workload. Experience and Qualifications 2 years general office administration experience Construction, restoration or insurance industry experience preferred G-Suite knowledge (Gmail, Sheets, Google Drive)... more details
The Production Assistant is responsible for providing administrative support in a field office environment. The main function of this position will be to provide support to the Production Team and Project Managers. Independent judgment is required to plan, prioritize and organize a diversified workload.
Experience and Qualifications
2+ years general office administration experience
Construction, restoration or insurance industry experience preferred
G-Suite knowledge (Gmail, Sheets, Google Drive)
Microsoft Office knowledge (strong emphasis in Word & Excel)
English language literacy & fluency
Ability to multitask in a fast-paced office environment
Strong written and verbal communication skills
Attention to detail and keen sense of safeguarding other people's property and information
Comprehensive understanding of customer service principles and practices
Ability to work under time constraints to meet specific obligations
Strong organizational and data entry skills
Physical Requirements
Occasional lifting from 5-40 lbs, unassisted (from 0-15% of the time)
Sitting for extended periods of time
Manual dexterity needed for keyboarding and other repetitive tasks
The ability to bend, crouch, or stand as necessary.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Project pre-planning
Processing new leads and entering into proper systems
Maintaining the daily production and on call schedules
Managing job files and project documentation, including auditing files for billing
Monitoring, auditing and filing daily paperwork from the field
Maintain customer files via digital database and physical file system
Contacting clients in a customer support role.
Setting up subcontractor purchase orders
Obtaining materials quotes and managing materials lists
General administrative tasks, such as ordering supplies, refilling bins and setting up FedEx shipments
Assisting with travel needs such as hotel reservations and flight booking
Miscellaneous management reporting
New field personnel onboarding and training coordination
Helping the field with technology needs and technology troubleshooting.
Ensure all incoming and outgoing communication is representative of BELFOR Practices, Processes and Standards
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