The core role of the Reprographics Associate is to support various services of the account which may include but are not limited to reprographics, binding services, mail services, conference room, and facilities services. Responsibilities:Accurately log all job requests and communicate, in a timely manner, with clients. Create, modify, assemble, and bind documents, and prepare reports. Perform general clerical duties in connection with the Reprographics Department's needs. Quality check all work... more details
Job Description
The core role of the Reprographics Associate is to support various services of the account which may include but are not limited to reprographics, binding services, mail services, conference room, and facilities services.
Responsibilities:
Accurately log all job requests and communicate, in a timely manner, with clients
Create, modify, assemble, and bind documents, and prepare reports
Perform general clerical duties in connection with the Reprographics Department's needs
Quality check all work products to ensure accuracy and completion of all client specifications
Arrange for delivery of printed materials, per client instructions, using overnight and local courier services
Perform key ops procedures on office reprographics equipment
Troubleshoot problems with reprographics equipment and place service calls as needed
Ensure the confidential integrity of the workspace and projects in progress
Work on special projects as designated by the client and/or RRD management
Maintain inventory of office supplies needed for Reprographics work, i.e. paper, toner, etc.
Communicate consistently with management on projects or equipment-related matters
Provide vendor escorts, as needed
Coordinates messenger services/deliveries
Perform other duties as needed, at the site
Handling of supplies (this includes all the supplies for the daily operations of the SF office. Which includes ordering toner, paper, pens/pencils, binding items, coversheets, notepads & etc for the entire office. The associate should also track the inventory & reorder as needed to maintain constant workable levels to support the daily operations of the SF office)
Qualifications
High School Diploma or GED required
2 or more years experience in a customer service function in a relatable industry
Intermediate to Advanced skills in Microsoft Word, Excel, and PowerPoint
Ability to quickly learn proprietary systems
Strong computer literacy and ability to work in a team environment
Excellent written and verbal communication
"Can do" attitude to provide premier service to clients
Desire to train across multiple job functions
Ability to handle highly confidential information
Additional Information
All your information will be kept confidential according to EEO guidelines.
#GOC
RRD is an Equal Opportunity Employer, including disability/veterans
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