The Chief Claims Officer will lead the claims organization and participate as a Senior Leadership member of BMP to set overall strategic direction. S/he will be responsible for building a claims organization focused on customer-centric claims handling that delivers a distinct value proposition for today and constantly pursues future capabilities to differentiate BMP's value proposition. The position will be based in Connecticut and reports to the President of Berkley Management Protection. Requi... more details
Chief Claims Officer
Location NameCT, West Hartford - 433 S Main Street Suite 200
ID
2024-10792
Date Posted
20 hours ago(7/1/2024 12:15 PM)
Company
Berkley Management Protection
Primary Location
US-CT-West Hartford
Category
Claims
Company Details
The company is an equal opportunity employer.
Responsibilities
The Chief Claims Officer will lead the claims organization and participate as a Senior Leadership member of BMP to set overall strategic direction. S/he will be responsible for building a claims organization focused on customer-centric claims handling that delivers a distinct value proposition for today and constantly pursues future capabilities to differentiate BMP’s value proposition. The position will be based in Connecticut and reports to the President of Berkley Management Protection. Required travel will be approximately 10%. Key functions include but are not limited to:
Provide vision and leadership to the Claims organization in accordance with BMP’s strategic direction
Cultivates and delivers a culture that excels in communication and collaboration
Own the development, implementation and planning of claims best practices, metrics, reporting processes, results and technology capabilities.
Build and manage personnel: staff development, technical expertise training and career development
Implement sound litigation management practices, including management of panel counsel, to responsibly contain legal cost, including allocated and unallocated expenses associate with the Claim organization
Contribute to the formulation of our product position, underwriting rules, manuals and best practices
Communicate effectively with clients, agents, cedants and reinsurers on relevant claim developments
Advise on policy language and provide continued policy governance and maintenance
Track state and federal court decisions on coverage issues and provide timely and appropriate legal advice
Research and monitor emerging issues, cases, statutes, regulations and other legal matters and trends impacting profitability and appetite
Establish partnership across Operating Units and serve as liaison on legal issues
Partner with CUO to support the establishment of strong product governance including Corporate Charters, Audit structure, Authority, Referrals and Collaboration Guidelines
Collaborate with the Operating unit Operations leadership and field underwriting leadership to adjust practices and protocols for operational efficiency
Qualifications
Bachelor’s Degree, J.D. and admission to the bar of at least one jurisdiction in the United States required.
Minimum of 15 years of relevant claims and insurance experience: 5+ years of Product Coverage Experience within the Management Liability suite of products (D&O, Cyber, EPL, Crime, Fiduciary)
Demonstrated ability to develop and execute strategic plans
Strong Project Management skills, research skills and demonstrated legal acumen
Execution oriented with attention to details driven by natural curiosity and competitive spirit
Must have strong written and verbal communication, negotiation and interpersonal skills
Past experience working collaboratively with Underwriting, Operations, IT, Actuary and Field
Ability to travel up to 10%
Additional Company Details
We do not accept any unsolicited resumes from external recruiting agencies.
The company offers a competitive compensation plan and robust benefits package for full time regular employees.
The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.
Sponsorship Details
Sponsorship not Offered for this Role
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