Job Abstract

Responsibilities:

• Assures room is setup properly prior to beginning of procedure; cleans room in a timely manner post-procedure.
• Reports any change in patient's condition or behavior.
• Assures patient modesty and comfort, assists patients with changing and answers call lights as appropriate.
• Assures patient is discharged to appropriate destination.
• Checks proper identification of patient per policy.
• Creates patient identification bands.
• Assists in positioning, lifting, and transporting of patients.
• Prepares oral contrast.
• Schedules scans and watches queue.
• Verifies physician exam order, looks at needs of patient and initiates communication and inpatient flow.
• Respects the confidentiality of patient records.
• Documents patient history, condition and any other pertinent information on requisition/history sheet and ensures all data is entered into the computer on day of exam, including nonprocedural changes, additional exams, and order revision.
• Knowledgeable in acquiring, archiving transmitting and printing images via PACS, when applicable knowledge in after-hours transmission of images and appropriate paperwork immediately reporting any malfunctions to Help Desk and PACS Administrator.
• Performs front desk administrative duties.
• Answers phones and questions; maintains department files.
• Knows correct downtime procedure.
• Takes responsibility for personal and patient radiation safety/MRI safety.
• Follows Radiation/MRI Safety Guidelines. Operates all equipment properly and with care.
• Immediately reports any malfunctions, necessary adjustments, or repairs; completes necessary documentation.
• Maintains ethical and professional relationship with all customers, demonstrating cooperative efforts with coworkers and the ability to accept constructive criticism.
• Adheres to policies and procedures.
• Assesses patient's readiness and need for learning, considering all aspects of diversity and inclusion.
• Determines the best methodology to deliver education and receives verbal feedback or return demonstration to validate learning.
• Provides verbal and/or written instructions for tests/procedures, diagnoses, and discharge when appropriate.
• Documents what education has been delivered, patient's response and collaboration with any members of the health care team in coordination of care.
• Other duties as assigned.

Education:

• High School Diploma or equivalent with emphasis on communication, computer skills and science courses.

Certifications:

• Basic Life Support (BLS) required dependent on site/department.
• Strongly encouraged at all sites/departments.

Complexity of Work:

• Computer skills, broad knowledge of medical terminology and anatomy, organized, and good interpersonal skills with all customer groups in a fast-paced environment.

Work Experience:

• One year in a healthcare related field.
• Current radiology students would be eligible.

Physical Requirements:

• Requires full range of body motion including handling and lifting patients, manual and finger dexterity and eye-hand coordination.
• Requires standing and walking for extensive periods of time.

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required.

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. All offers of employment are follwed by testing for controlled substances and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period. Candidates for employment who are impacted by Cleveland Clinic Health System's Smoking Policy will be permitted to reapply for open positions after one year.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. 

Please review the Equal Employment Opportunity poster. 

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities