Job Abstract

Please note: This announcement will be used to fill various part-time positions within the County.

Arlington County's Public Library is seeking part-time library assistants to assist in providing service to patrons of all ages and backgrounds. These positions will help the public with circulation requests, technology assistance, and information about the library’s programs and policies. These positions will work a regular schedule of evening and weekend shifts.

Specific duties include:

• Performing circulation duties such as issuing library cards, placing items on reserve, locating materials, assessing fines, and collecting payments;
• Helping patrons with the library's technology-related services, including use of the library catalog and other electronic resources;
• Responding to inquiries about library facilities, coordinating audiovisual equipment usage for conference room meetings and troubleshooting malfunctioning equipment;
• Providing information to patrons about programs offered throughout the library system and the availability of equipment and facilities use;
• Interviewing patrons and assisting patrons in the selection of library materials;
• Re-shelving materials and/or creating shelving carts, identifying materials which are lost, damaged, or in need of repair and other collection management tasks; and
• Assisting staff with maintaining a safe atmosphere by enforcing the library's policies and procedures and with opening and closing the building.

Minimum: Associate’s degree or two years of college course work from an accredited college or university, plus two years of library experience providing customer service that includes resolving patron problems, explaining policies and procedures, providing information, and/or processing materials in a library environment.

Substitution: Additional direct-facing customer service experience may be substituted for up to two years of experience in library procedures.

Desirable: Preference may be given to applicants ;with one or more of the following:

• Previous library experience within the past 5 years;
• Handling money, running a cash register, and creating deposits;
• Troubleshooting with eBooks, tablets, public computers and printers;
• Working with diverse populations including some with limited English ability; and/or
• Bilingual English/Spanish.

A pre-hire background check will be made on all candidates who are selected for employment. It may include checks of the following: criminal record, driving record, education, professional licensure, and credit history. You may be required to sign a release authorizing the County to obtain your background information.

Work hours and Location: Part-time, 20 hours per week, including regular evening and weekend hours. Actual work schedule will be determined upon appointment, based on the needs of the library. The employee will be assigned to one of the Arlington Library locations. Assignments may change over time.

Must be able to push heavy book carts, lift 25 lbs., and stand for extended periods of time.

#LI-Onsite

Applicants who have questions or need assistance with the application may telephone (703) 228-3500 or visit the Human Resources Department. Our staff will be happy to work with you to enter your application into the system. Public access computers are available at all County Libraries, and in the Human Resources Department.

The examination process for this position may include: (1) training and experience evaluation; (2) written and oral examination; (3) personal interview; (4) performance test/work sample; and/or (5) physical examination.

Applicants with disabilities may request reasonable accommodation during the application or selection process. Please call the ADA Coordinator at 703-228-3559 (voice) or email pers@arlingtonva.us.