| Job Title | College Director of Financial Aid Services - College of Alameda |
| Time Base | 40 hrs/week 12 months/year |
| Compensation | Salary Range: $126,038 - $154,046/yr. plus an additional 20% yearly stipend. The maximum initial placement is Step 3 depending on experience. |
| Position Type | Management |
| Department | Student Services Division (242) |
| City | Alameda |
| State | CA |
| Job Description Summary | Reporting to the Vice President of Student Services, the College Director of Financial Aid Services performs professional supervisory work involved in strategic planning, implementation, supervision and evaluation of financial aid and related programs, services and staffing for a community college.
Under direction, the employee is responsible for developing and implementing a comprehensive program of student financial aid services, and for assessing their effectiveness relative to the student population. Public contact is extensive and includes students, staff, other educational institutions, funding and governmental agencies, and the general public for the purpose of exchanging information related to College and District policies and related procedures. A high degree of independent judgment and creativity is required to interpret and adapt required regulations to District policies and procedures, and to develop, implement and evaluate a variety of student programs. The College Director of Financial Aid Services supervises and directs the work of staff at various levels, student assistants and volunteers as assigned. |
| Duties & Responsibilities | Any one position may not include all of the duties listed nor do listed examples includes all tasks which may be found in positions of this class. To perform this job successfully, an individual must
be able to perform each essential duty of the position satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions required for the position.
- Prepares applications and/or proposals for federal, state, and local funds; develops, directs and implements budgetary controls for funds; and prepares department budget proposals.
- Manage student loan collection activities and administer a loan default prevention program.
- Collaborate with the Peralta Foundation and coordinate the scholarship program to ensure timely availability of and access to application materials; provide leadership to the scholarship committee; ensure timely notification to award recipients; coordinate annual scholarship awards event.
- Serves on the College leadership team and leads the College’s compliance with Title IV regulations
- Strategizes and implements a college plan to increase financial aid recipients.
- Oversees and coordinates the Financial Aid office’s response to program reviews and audits.
- Conducts need analysis and determines individual student eligibility for various aid programs
- Exchanges information with funding sources, government agency
- representatives, students, staff, other educational institutions, and the general public regarding College and District financial aid and related program policies and procedures
- Serves as a primary technical resource for the College and District
- regarding financial aid and various related student services
- Attends workshops, conferences, and other events to obtain
- current information related to financial aid and related student services
- Makes presentations to small and large groups to publicize and
- present information related to the services offered, eligibility and follow-up
- Participates in student recruitment teams
- Drives a motor vehicle to visit off-campus sites
- Trains supervises and evaluates the work of staff
- Makes recommendations for the employment of new staff
- Confers with management and other staff regarding short and
- long-range service delivery, program planning, implementation, evaluation of program services and staff
- Implements a continuing education training program for staff to
- update employees on required program elements
- Sets up and maintains a database of student and funding agency records in conjunction with other College, information technology and other District staff; enters, modifies and retrieves confidential and other detailed online data regarding student participants and program services
- Directs and participates in the design of required College and District forms
- Provides input into the design and modification of various
- computer programs, screens and reports
- Uses a variety of computer software to research, compile data
- for, format and prepare financial, demographic, statistical and
- other special and regular reports, correspondence, electronic
- communications and other materials
- Tracks and reports on trends in student population changes,
- economic status, college completion rates, student usage or related College services, and other data
- Researches data for and completes required funding agency and District reports and surveys
- Makes presentations to management and other groups about
- status of financial aid and other related student services
- Researches and initiates new funding resources of student
- financial aid; directs a student job placement program
- Serves as primary program director for new financial aid and
- related student services programs
- Composes and prepares reports, correspondence, memoranda,
- and other written materials
- Develops and maintains written documentation of financial and
- related student services policies and procedures, including desk
- manuals and publicity materials
- Confers with students, staff and others, as applicable, to resolve
- complex application and eligibility issues; reviews funding and
- other student applications, and issues final decisions regarding
- eligibility
- Confers with lead and other staff to evaluate student eligibility,
- program changes, enrollment trends, strategic plans for program
- updates, improvements in customer services, timelines, required
- deadlines, and other logistical issues
- Weekend and evening hours may be required.
- Performs other related duties as assigned
|
| Minimum Qualifications | 1. Bachelor’s degree in business administration or a closely
related field.
2. Five years’ experience of increasing responsibility in financial
assistance or related eligibility and client services that has
included educational, governmental, private, and other agency
financial donors.
3. One (1) year of experience training, directing, supervising, and
evaluating the work of others.
4. Experience with the implementation and evaluation of detailed
regulations.
5. Experience compiling statistical, financial, and other data and
preparing a variety of reports.
6. Knowledge and proficiency in the use of spreadsheets and use
of personal computers utilizing various software applications (i.e.,
work processing, spreadsheet and database management
software)
7. Applicant must have demonstrated cultural competency,
sensitivity to and understanding of the diverse academic,
socioeconomic, cultural, disability, and ethnic backgrounds of
community college staff, faculty, and students.
Knowledge, Skills & Abilities
1. Knowledge of the resources available for financial aid, such as
loans, grants, vouchers and scholarships to California community
college districts.
2. Knowledge of the regulations, policies and required procedures
of student financial aid funding resources.
3. Skill in strategic program planning, implementation, evaluation
and modification.
4. Knowledge of management techniques related to budgeting,
reporting, and record keeping of financial and other student data.
5. Skill in training, supervising and evaluating the work of staff.
6. Skill in planning, implementing and evaluating a program
budget.
7. Skill in using a variety of computer software and a database to
set up and track complex data, research, format, and prepare
statistical, financial and other reports, correspondence, and other
materials.
8. Ability to communicate effectively with people at various levels
within an organization who are diverse in their cultures, language
groups and abilities.
9. Skill in oral communication, including persuasive
communication and public speaking.
10. Ability to establish and maintain an effective and efficient work
team which promotes high-quality customer service |
| Desirable Qualifications | |
| Environmental Demands | • Occasional work performed alone
• Constant work around and with people |
| Other Requirements | • Occasional standing, walking, stooping, kneeling, squatting, and climbing stairs
• Occasional lifting and carrying up to 15 lbs.
• Occasional pushing and pulling up to 20 lbs.
• Occasional twisting of body
• Occasional use of manual dexterity
• Occasional use of tactile acuity
• Occasional use of visual acuity from a distance, with depth, and for color
• Frequent work at a rapid pace
• Frequent reaching, high, low, and level
• Frequent audio acuity at all ranges, including speech
• Frequent visual acuity for reading
• Constant sitting
• Constant use of clear oral communication |
| Tools & Equipment Used | • Standard Office Equipment |
| Application Deadline Date | OPEN UNTIL FILLED |
| Open Date | 03/16/2023 |
| First Review Date | |
| Special Instructions to Applicants | . |
