Ensuring the availability of clean dishes by bussing tables, washing dishes, pots, pans, and flatware, and resetting dining areas. Preparing dining areas and kitchen for next shift by cleaning and restocking dining areas and cook stations. WHAT WE EXPECT FROM YOU: Wash dishes, glassware, flatware, pots, and/or pans using dishwasher or by hand Clean garbage cans with water or steam Maintain kitchen work areas, equipment, and utensils in clean and orderly condition Place clean dishes, utensils, an... more details
GET TO KNOW THE HOTEL AT ARUNDEL PRESERVE: The Hotel at Arundel Preserve (Hotel Arundel) is the premier independent hotel in the BWI\Hanover market close to Columbia, Baltimore, Annapolis and Washington DC. As an upscale property with two unique full-service restaurants an extensive fitness center and indoor pool along with 12,000 sq. ft. of meeting space, it is perfect for both business travelers, leisure guests and groups. We also host high-end weddings and corporate events and focus on delivering highly personalized service to all of our guests. As a part of Southern, we focus on providing the same experience to our team members through personal engagement, a comprehensive benefit program and unmatched training and growth opportunities. We are looking for high-energy, personally motivated leaders to help us make the Southern Difference both internally and for our guests and visitors.
WHAT WE ARE LOOKING FOR: Ensuring the availability of clean dishes by bussing tables, washing dishes, pots, pans, and flatware, and resetting dining areas. Preparing dining areas and kitchen for next shift by cleaning and restocking dining areas and cook stations.
WHAT WE EXPECT FROM YOU:
Wash dishes, glassware, flatware, pots, and/or pans using dishwasher or by hand
Clean garbage cans with water or steam
Maintain kitchen work areas, equipment, and utensils in clean and orderly condition
Place clean dishes, utensils, and cooking equipment in storage areas
Sort and remove trash, placing it in designated pickup areas
Sweep and scrub floors
Load or unload trucks that deliver or pick up food and supplies
Store supplies
Transfer supplies and equipment between storage and work areas, by hand or using hand trucks.
Acknowledge all guests and respond promptly to their needs, however busy and whatever time of day
Ensure unresolved incidents are reported to Manager/Supervisor
Familiarity with all hotel services/features and local attractions/activities to respond to guest inquiries accurately
Complete required Appraisals
Contribute to the team's success by accomplishing tasks and assisting with projects as needed
Maintain knowledge and compliance with departmental policies, service procedures, and standards
Availability during peak operating times, i.e.: Weekends, Holidays and Special Events
Work as a team member to ensure our guests have the best possible experience
Understand company's emergency procedures and be able to apply them when necessary
Report any incidents, property damage or injuries immediately to Manager/Supervisor
Attend department meetings and training sessions as necessary
Contribute to team/company engagement efforts
Perform other duties as assigned by Manager and/or Supervisor
JOB KNOWLEDGE & SKILLS:
Excellent written and verbal communication skills
Compute basic arithmetic and mathematical calculations
Organized and detail oriented
Excellent time management skills
Excellent interpersonal skills
Sound leadership and managerial skills
Ability to work effectively in stressful, high-pressure situations while maintaining composure and guest satisfaction
Technical knowledgeable and competency in necessary systems and software: - [Outlook, Word, Excel, accounting software, Roommaster, Seriousware, Visual One, Delphi, Meeting Matrix, etc.]
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