Job Abstract

Entering Customer Service Calls in the Company System for Dispatch & Communicate with Service Technicians. Monitor Repair Status for Machine Completion. Monitor Open Service Orders. Review and Assist Technicians with Service Repair Estimates. Communicate Directly with the Customer & Service Team Leadership regarding Customer Repairs. Assist in scheduling of Programmed Maintenance Agreements. Qualifications Include:Experience in an interactive customer service environment is a plus. Ability to in... more details

Equipment Service Coordinator

Hillyard, Inc. is currently taking applications for Equipment Service Coordinator for our Service team in Lancaster, PA.

Do you have experience dealing with service calls?

Can you be described as organized?

Do you enjoy problem solving?

If you answered Yes then the Hillyard Service Team has the Career Opportunity for you.

Essential Functions And Responsibilities:

Entering Customer Service Calls in the Company System for Dispatch & Communicate with Service Technicians
Monitor Repair Status for Machine Completion.
Monitor Open Service Orders.
Review and Assist Technicians with Service Repair Estimates
Communicate Directly with the Customer & Service Team Leadership regarding Customer Repairs.
Assist in scheduling of Programmed Maintenance Agreements

Qualifications Include:

Experience in an interactive customer service environment is a plus.
Ability to interact professionally with technicians and service team associates.
Dispatching and direct customer interfacing as well as experience in a parts ordering environment
Ability to handle multiple tasks productively while maintaining attention to detail.
Strong follow-up and problem-solving skills.
Excellent verbal communication and listening skills.

Hillyard, an incredible family-owned enterprise with a rich history dating back to its inception in 1907, invites you to join our dynamic journey! Our relentless dedication to fostering clean, safe, and healthy environments has propelled us to expand our footprint in your area.

Whats in it for You:

Monday-Friday day shift schedule
Competitive salary and bonus program
Paid holidays
Paid time off programs
Industry leading 401(K) and profit-sharing program
Excellent medical, vision, dental

Getting Started

At Hillyard, we treasure our Team Members as the cornerstone of our success, and our commitment to their growth is unwavering. If you're eager to embark on a fulfilling career with a thriving, stable company, don't hesitate seize this opportunity and apply today! Your journey to greatness begins here!

Click here to view a full position description

Hillyard is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Apply with Hillyard, Inc.

Search Terms: Equipment, Coordinator, Customer Service, Service, Manufacturing

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Equipment Jobs: $15-$57/Hr. Multiple Positions Hiring Immediately

Lancaster

Hiring Immediately! Multiple Positions Available. $15-$57/Hr.