The Quality Manager is responsible for oversite and establishing quality processes and policies to ensure that the company is providing quality controlled and reviewed for client deliverables and is also responsible for implementing these processes throughout the company. The Quality Manager is responsible for bringing any quality issues to the attention of senior management team as soon as they are identified. Reporting to Account Leads and serving as a member of the Leadership Management Team,... more details
JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
What this job involves - The Quality Manager is responsible for oversite and establishing quality processes and policies to ensure that the company is providing quality controlled and reviewed for client deliverables and is also responsible for implementing these processes throughout the company. The Quality Manager is responsible for bringing any quality issues to the attention of senior management team as soon as they are identified. Reporting to Account Leads and serving as a member of the Leadership Management Team, this position's primary responsibility is ensuring organizational effectiveness by providing leadership for the organization's business for Compliance. Working with the management team, the position also contributes to the development and implementation of organizational strategies, policies and practices. This position will also interact with the Client’s Team as a representative of the company.
What is the day to day?
- Responsible for managing the organizations compliance, training, vendor performance, developing administrative budgets in collaboration with senior management, and other tasks as assigned
- Increase the effectiveness and efficiency of Support Services through improvements to each function (People & Culture, Quality and Safety) as well as coordination and communication between functions.
- Drive initiatives in the management team and organizationally that contribute to long-term operational excellence.
- Responsible for the oversite/trending of Deviations ( Non-Conformance) in the client Trackwise system
- Initiate and own Minor Deviations in the Trackwise system
- Improve the operational systems, processes and policies in support of organizations mission -- specifically, support better management reporting, information flow and management, business process and organizational planning
- Manage and increase the effectiveness and efficiency of Support Services (People & Culture, Quality and Safety), through improvements to each function as well as coordination and communication between support and business functions
- Play a significant role in long-term planning, including an initiative geared toward operational excellence
- Oversee overall quality management, planning, systems and controls
- Oversees management of quality budget in coordination with the Account Leads
- Primary client interface around quality issues
- Develop company Quality policies and procedures; gain sign-off on these from senior management; train employees in implementing all QA standards; ensure all employees are following guidelines for QA
- Oversee and maintain the quality manual and quality management system
- Oversee quality business process procedure development
- Work with outside third-party consultants as needed for implementing company quality procedures
- Serve as primary liaison on Life Science Counsel in addressing regulatory issues, quality coordination, and company quality requirements for delivery
- The Quality Manager serves as a representative of the company and is expected to act on the company’s behalf with complete integrity and with the company’s and customers’ best interests in mind at all times
Required:
- 5+ years’ experience in Quality or Operations Management
- B.S. Degree in Engineering, Biology, Chemistry or Life Sciences discipline
- Combination of 5 years in Pharmaceutical / Biotech / GMP’s / QA / QC / Compliance environments
- Excellent computer skills and proficient in Smartsheet, Excel, Word, Outlook, PowerPoint and Access
- Excellent communication skills both verbal, written and superior presentation skills
- Excellent interpersonal skills and a collaborative management style
- Excels at operating in a fast pace, community environment
- Excellent people manager, open to direction and collaborative work style and commitment to get the job done
- Ability to challenge and debate issues of importance to the organization
- Ability to look at situations from several points of view
- Persuasive with details and facts
- High comfort level working in a diverse environment adapting to changing directives
- Experience leading/managing a large, complex and geographically-dispersed team delegate responsibilities effectively
- Technically proficient in operations of Quality Management Systems and Asset Management Systems
Preferred:
- Experience with Maximo CMMS or other work order system
- Pharmaceutical and/or manufacturing background
Estimated compensation for this position is:
90,000.00 – 130,000.00 USD per year
The pay range listed is a total compensation range including bonus, if applicable. The provided range is an estimate and not guaranteed. An employment offer is based on applicant’s education, experience, skills, abilities, geographic location, internal equity and alignment with market data.
Location:
On-site –Thousand Oaks, CA
If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:
401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Flexible and Remote Work Arrangements may be available
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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
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This position may require you to be fully vaccinated against COVID-19. If required, you’ll be asked to provide proof that you’re fully vaccinated upon your start date. You’re considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
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Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.
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Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Accepting applications on an ongoing basis until candidate identified.