Job Abstract

Provide various administrative duties to assist the physicians and patients within the office.

PRIMARY RESPONSIBILITIES:

1. Answers telephones, screens calls for physicians, relays information and takes messages.
2. Prepares appointment schedules and fee slips, and confirms appointments.
3. Makes appointments and oversees doctor’s computer schedule.
4. Prepares charts for next day’s appointments.
5. Completes pre-authorizations in a timely manner.
6. Authorizes prescription refills according to practice guidelines and documents the patient’s chart accordingly.
7. Retrieves medical records related to correspondence, telephone calls and appointments.
8. File correspondence and a variety of related materials.
9. Assists in maintenance of supplies, examination rooms, waiting areas and work station.
10. Greets, directs and provides information for patients.
11. Assists physicians as requested.
12. Compliant with HIPAA, NCPA’s Compliance Plan and Code of Conduct policies
13. Attend required courses as determined by Manager and attend required HIPAA and compliance seminars.

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)