Job Abstract

Reporting to the Interlibrary Loan Office Manager, the Interlibrary Loan Borrowing Assistant is a staff position in the Interlibrary Loan & Document Delivery Unit of the Storage & Delivery department of University Libraries. The assistant performs clerical and technical duties and is responsible for day-to-day operations of interlibrary loan borrowing including:

• Processing requests and renewals
• Maintaining confidential records and reports related to Interlibrary Loan services
• Handling mail, telephone inquiries, and routine correspondence
• Assisting library users
• Overseeing the work of student employees in collaboration with other unit staff
• Working collaboratively with other library departments, branch libraries, special collections and borrowing institutions worldwide

The position is located at the Library Service Center.

Special Instructions to Applicants:

Applicants must attach the following in pdf format:

• Cover letter
• Resume
• List of 3 Professional References

Required Education: High School diploma or GED, AND:

• 12 months office, clerical or administrative support experience.

Skills:

• Ability to set priorities for self and others, to meet deadlines, and complete tasks and projects on time and within budget, and work with minimal supervision.
• Ability to perform detail-oriented tasks, analyze needs and develop action plans, and coordinate with appropriate personnel as required.
• Ability to oversee work of student workers (answer questions, troubleshoot, etc.) during the absence of unit supervisors.
• Strong interpersonal, written, and verbal communication skills; ability to communicate effectively via email and telephone.
• Ability to work with personal computers and software, the Web, and library-relevant information technology applications.

Certifications:

• None

Advertised Physical Requirements:

• Must be able to climb, crouch, pull, push, reach, stand, engage in repetitive motions, grasp, walk, feel, touch, and communicate.
• Ability to sit and/or work at a computer monitor for up to eight hours.

Departmental Preferences:

• Experience working in an interlibrary loan or document delivery department of an academic or public library.
• Familiarity with ILLiad, OCLC, and Rapid.
• Excellent technological skills.

Supervision: No Supervisory Duties

Special Instructions: If you are selected as a final candidate for this position, you will be subject to The University of Oklahoma Norman Campus Tuberculosis Policy. To view the policy, visit https//hr.ou.edu/Policies-Handbooks/TB-Testing.

Why You Belong at the University of Oklahoma: The University of Oklahoma fosters an inclusive culture of respect and civility, belonging, and access, which are essential to our collective pursuit of excellence and our determination to change lives. The unique talents, perspectives, and experiences of our community enrich the learning, and working environment at OU, inspiring us to harness our innovation, creativity, and collaboration for the advancement of people everywhere.