Working closely with the Senior Associate Vice President, Development and Alumni Relations (DAR), the Program Coordinator supports the SAVP in their internal and external responsibilities with equal focus on both. The Program Coordinator’s external work, including answering phone calls, greeting key visitors, arranging donor meetings, preparation and follow up from meetings (both internal and external), creating/writing SAVP presentations, drafting talking points, creating/ posting social media ... more details
University Overview
The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn’s distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America’s Best Large Employers in 2023.
Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.
The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.
Posted Job Title
Program Coordinator, Capital Giving
Job Profile Title
Coordinator, Program
Job Description Summary
Working closely with the Senior Associate Vice President, Development and Alumni Relations (DAR), the Program Coordinator supports the SAVP in their internal and external responsibilities with equal focus on both. The Program Coordinator’s external work, including answering phone calls, greeting key visitors, arranging donor meetings, preparation and follow up from meetings (both internal and external), creating/writing SAVP presentations, drafting talking points, creating/ posting social media content, etc. The Program Coordinator will also perform other duties such as frontline customer service (e.g., answering phones, greeting key visitors, alumni, etc.) creating and running giving and other reports, drafting customized communications (e.g. emails or other mediums), supporting planning of SAVP office meetings/events, assisting in content creation and/or management of the SAVP’s public social media accounts, and other administrative tasks as assigned. They will provide dedicated administrative support to the SAVP including managing the calendar, scheduling and reserving space for meetings when required, managing travel arrangements, completing their expenses and reimbursements, and providing support for planning of senior level meetings. As a key contributor to Capital Giving’s success, the Program Coordinator must be highly motivated with exceptional technical skills in various programs and platforms and someone who enjoys and thrives in a fast-paced environment. The ideal candidate will have a strong attention to detail and be able to take initiative and manage sensitive information. This is an ideal role for an entrepreneurial self-starter, who is interested in joining an engaged, energetic team committed to advancing and enhancing DAR and Penn.
Job Description
SPECIFIC DUTIES:
- Provide general prioritized administrative support to the Capital Giving SAVP office, such as frontline customer service (e.g., answering phones, greeting key visitors, alumni, etc.) creating and running giving and other reports, producing customized correspondence, handling confidential material; compiling and summarizing data; organizing and maintaining electronic files; database management; composing, proofreading, and disseminating written materials. Work with other senior leadership and maintain relationships with university administrators and staff in support of SAVP’s external endeavors and manage and coordinating relationships with external consultants in support of the SAVP’s agenda and priorities.
- Prepare advance briefing memos (including key information such as meeting agendas, donor research/ratings/bios, recent activity, suggested talking points, etc.) that will be a part of the SAVP’s larger portfolio for trips and events in which the SAVP is participating. Prepare debrief materials concluding each trip to ensure appropriate information is communicated in a timely manner to the DAR leaders on the results of each visit. Manage all follow-up correspondence with donors as required and document visits in DAR database.
- Focus on the SAVP’s external work, including facilitating external engagement from start to finish, including but not limited to scheduling/confirming meetings, donor/prospect meeting preparation and follow up, creating/writing SAVP presentations, drafting talking points, creating/posting social media content, etc.
- Create/prepare visual and text materials including slide presentations and reports; manage communications ensuring messaging is appropriate and in line with DAR image and mission, and that the SAVP’s voice is appropriately reflected, and assist in content creation and management of the SAVP’s public social media accounts.
- Support planning of SAVP office meetings/events, and other special projects/initiatives.
- Other duties as assigned.
**Please provide a resume and cover letter in order to be considered for this role. Please upload all documents in the “Resume/CV” section of the application prior to submitting.**
QUALIFICATIONS:
Bachelor's degree and 2-3 years relevant experience or equivalent combination of education and experience required
Exceptional technical skills, including proficiency in Microsoft Office (Word, Excel, PowerPoint) and Google Suite (Gmail, Calendar, Drive), social media, and other platforms that will enhance workflows, tracking etc. (e.g., project management tools)
Excellent communication skills, both written and verbal.
Strong attention to detail and ability to maintain accuracy and confidentiality, while working under tight deadlines.
Self-motivated and able to take initiative.
Ability to work independently and as part of a team.
Experience supporting senior leadership and handling sensitive information is preferred.
Ability to thrive in a fast-paced environment and manage multiple priorities.
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Job Location - City, State
Philadelphia, Pennsylvania
Department / School
Development and Alumni Relations
Pay Range
$24.13 - $33.00 Hourly Rate
Salary offers are made based on the candidate’s qualifications, experience, skills, and education as they directly relate to the requirements of the position, as well as internal and market factors and grade profile.
Affirmative Action Statement
Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.
Special Requirements
Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.
University Benefits
Health, Life, and Flexible Spending Accounts: Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family’s health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars.
Tuition: Take advantage of Penn's exceptional tuition benefits. You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions.
Retirement: Penn offers generous retirement plans to help you save for your future. Penn’s Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard.
Time Away from Work: Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family—whatever your personal needs may be.
Long-Term Care Insurance: In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility. If you apply when you’re newly hired, you won’t have to provide proof of good health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to underwriting.
Wellness and Work-life Resources: Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life. That’s why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance.
Professional and Personal Development: Penn provides an array of resources to help you advance yourself personally and professionally.
University Resources: As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University’s libraries and athletic facilities, or visit our arboretum and art galleries. There’s always something going on at Penn, whether it’s a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples. As a member of the Penn community, you’re right in the middle of the excitement—and you and your family can enjoy many of these activities for free.
Discounts and Special Services: From arts and entertainment to transportation and mortgages, you'll find great deals for University faculty and staff. Not only do Penn arts and cultural centers and museums offer free and discounted admission and memberships to faculty and staff. You can also enjoy substantial savings on other goods and services such as new cars from Ford and General Motors, cellular phone service plans, movie tickets, and admission to theme parks.
Flexible Work Hours: Flexible work options offer creative approaches for completing work while promoting balance between work and personal commitments. These approaches involve use of non-traditional work hours, locations, and/or job structures.
Penn Home Ownership Services: Penn offers a forgivable loan for eligible employees interested in buying a home or currently residing in West Philadelphia, which can be used for closing costs or home improvements.
Adoption Assistance: Penn will reimburse eligible employees on qualified expenses in connection with the legal adoption of an eligible child, such as travel or court fees, for up to two adoptions in your household.
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To learn more, please visit: https://www.hr.upenn.edu/PennHR/benefits-pay
