Job Abstract

Target Range:

Actual starting pay will vary based on factors including, but not limited to, geographic location, experience, skills, specialty, and education.

These discretionary target bonuses may be awarded semi-annually based upon your achievement of performance goals and targets.

About This Job

Monitors potential operational loss areas, analyzes operational losses and fraudulent activity.

· Reviews, investigates and actions potential fraud cases / alerts to mitigate loss.

· Monitors and arrange for recovery and/or restitution of losses incurred by fraudulent activities.

· Take-action on suspicious accounts by restricting, closing, or rejecting the opening of new accounts

· Counsels account holders who are victims of fraudulent activity and conducts inquiries when warranted

· Maintain a working knowledge of fraud prevention guidelines and techniques

· Communicate via phone, email and/ or letters with other bank employees, account holders, and Financial institutions

· Escalates suspicious activity via submission of Questionable Activity Report

· Place or review Regulation CC holds to reduce the exposure of risk to the bank while adhering to compliant hold times.

· Verifies adherence to Bank policies, operating procedures and processes.

Work Experience Requirements:

· 4+ years’ banking experience in a retail or operational environment

· Knowledge in banking products and services

· Knowledge in banking regulation and compliance but not limited to the following: Regulation CC, Bank Secrecy Act (BSA), USA PATRIOT Act, Anti-Money Laundering (AML)

Key Characteristics to be successful in role:

· Strong verbal and written communication skills, including the ability to draft emails and letters to customer’s and other financial institutions

· Must maintain a calm and friendly attitude especially under pressure

· Attention to detail and ability to multitask

· Ability to perform all functions efficiently and accurately with limited to no procedural errors

· Ability to navigate multiple systems at once

Axos Employee Benefits May Include:

About Axos

Born digital-first, Axos delivers financial tools and services that allow individuals, small businesses, and companies to access and manage their money how, when, and where they want. We’re a diverse team of dynamic, insightful, and independent innovators who are excited to provide technology-driven solutions that offer unbeatable value to our customers.

Axos Financial is our holding company and is publicly traded on the New York Stock Exchange under the symbol "AX" (NYSE: AX).

Learn more about working at Axos

Pre-Employment Background Check and Drug Test:

All offers are contingent upon the candidate successfully passing a credit check, criminal background check, and pre-employment drug screening, which includes screening for marijuana. Axos Bank is a federally regulated banking institution. At the federal level, marijuana is an illegal schedule 1 drug; therefore, we will not employ any person who tests positive for marijuana, regardless of state legalization.

Equal Employment Opportunity:

Axos is an Equal Opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, religious creed, color, sex (including pregnancy, breast feeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship status, military and veteran status, marital status, age, protected medical condition, genetic information, physical disability, mental disability, or any other protected status in accordance with all applicable federal, state, and local laws.

Job Functions and Work Environment:

While performing the duties of this position, the employee is required to sit for extended periods of time. Manual dexterity and coordination are required while operating standard office equipment such as computer keyboard and mouse, calculator, telephone, copiers, etc.

The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.