Design, develop, implement, and support integrations between ServiceNow and other systems using APIs, web services, Integration Hub and middleware technologies. Serve as the technical subject-matter-expert for ServiceNow platform integrations. Collaborate with stakeholders to gather requirements and define integration solutions to meet business needs. Provide technical stewardship and play a key role in the transformation of IT Service Delivery while supporting current state. Analyze existing pr... more details
Do you want your voice heard and your actions to count?
Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 7th largest financial group in the world. Across the globe, we’re 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.
Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.
The selected colleague will work at an MUFG office or client sites four days per week and work remotely one day. A member of our recruitment team will provide more details.
Summary
- ServiceNow platform architecture, implementation, administration, configuration, development, integration, support and continuous improvement.
Responsibilities
- Design, develop, implement, and support integrations between ServiceNow and other systems using APIs, web services, Integration Hub and middleware technologies.
- Serve as the technical subject-matter-expert for ServiceNow platform integrations.
- Collaborate with stakeholders to gather requirements and define integration solutions to meet business needs.
- Provide technical stewardship and play a key role in the transformation of IT Service Delivery while supporting current state.
- Analyze existing processes and integrations, identifying areas for improvement, consolidation, and enhancements.
- Engage in day-to-day operational support and continuous capability improvement.
- Engage in on-call support as needed.
- Maintain adequate process, operational documentation, and reporting.
Skills and Competencies
- 5-10 years of experience with ServiceNow platform architecture, implementation, administration, configuration, development, integration, support and continuous improvement.
- 5-10 years’ experience with ServiceNow integration solutions including: ServiceNow API's, SSO, SAML, Web Services, LDAP, JDBC, ODBC, REST and SOAP
- 5-10 years of functional and technical experience with ServiceNow Security Incident Response, Vulnerability Response, Configuration Compliance and Performance Analytics capabilities.
- 4+ years of technical experience with Discovery/CMDB.
- 4+ years of technical experience with ITSM, GRC and IT Asset Management is preferred.
- 4+ years of technical experience with Flow Designer.
- Technical experience with Service Portal (widgets, server scripting, client scripting, CSS, HTML, Portal Configuration).
- Technical experience with the implementation of performance analytics.
- Technical experience with the implementation of third-party integrations (Qualys, Tanium, Veracode) to ingest vulnerabilities and policy compliance scan data is required.
- In-depth understanding of Vulnerability Management process.
- Experience implementing REST API integration with third party tools.
- Experience with the implementation of workspace, analytics, dashboard and reporting.
- Experience with ServiceNow APIs, ServiceNow Workflows, UI Pages, UI Macros, Business Scripts, Client Scripts, UI Scripts, UI Actions, UI Policies, Script Includes, Security Rules.
- Prior experience working on an agile development team.
- Experience with scripting languages such as JavaScript, Angular.js, PowerShell.
- Experience with backend SQL Server development is preferred.
- Excellent collaboration, verbal, and written communication skills.
Education
- Bachelor's degree in Computer Science or a closely-related discipline, or an equivalent combination of formal education and experience
The typical base pay range for this role is between $145K - $182K depending on job-related knowledge, skills, experience, and location. This role may also be eligible for certain discretionary performance-based bonuses and/or incentive compensation. Additionally, our Total Rewards program provides colleagues with a competitive benefits package (in accordance with the eligibility requirements and respective terms of each) that includes comprehensive health and wellness benefits, retirement plans, educational assistance and training programs, income replacement for qualified employees with disabilities, paid maternity and parental bonding leave, and paid vacation, sick days, and holidays. For more information on our Total Rewards package, please click the link below.
MUFG Benefits Summary
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.
We are proud to be an Equal Opportunity Employer and committed to leveraging the diverse backgrounds, perspectives and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate on the basis of race, color, national origin, religion, gender expression, gender identity, sex, age, ancestry, marital status, protected veteran and military status, disability, medical condition, sexual orientation, genetic information, or any other status of an individual or that individual’s associates or relatives that is protected under applicable federal, state, or local law.
