Job Abstract

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
 
Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary

To combat cybersecurity threats, CVS has established a robust Security Operations Center (SOC) and a professional Cyber Security Incident Response Team (CSIRT) that utilize advanced SIEM security appliances, and technologies to monitor the environment for compromise and response accordingly. The CVS CSIRT works to effectively manage incidents according to NIST 800-61 standards recommendations.

CVS CSIRT is responsible for assessing, managing, monitoring, and correlating a wide range of data, and producing actionable information to be used by the business to enable decisions and define actions relating in keeping CVS assets, Intellectual Property, business information, and customer and employee PII and PHI secure.

CVS CSIRT leads advanced threat incident management and response across the enterprise. The CVS CSIRT communicates and works with:

• Executive Leadership and Senior Management.

• System and Network Administrators.

• Application owners and developers.

• CVS Business Units.

• Subject matter and technical experts.

• CVS loss prevention.

• Security officers.

• Human resources.

• Privacy Office.

• Office of General Counsel.

CVS CSIRT is seeking an experienced security professional with a passion for leading incidents throughout the entirety of the Incident Response lifecycle. The role requires leading and managing resources to contain, remediate, eradicate, and recover from Cybersecurity incidents. The role also requires a deep understanding of security technologies and problem-solving capabilities. Additional responsibilities and requirements associated within this role include bigger picture thinking, leading with empathy and kindness, joining forces with cross-functional collaboration, and having a mindset geared toward improving operations, efficiencies, and ultimately reducing our mean time to resolve cybersecurity incidents. 

Responsibilities:

·        Cybersecurity incident response leadership

·        Lead Major Cybersecurity Incident Bridges

·        Preparation of incident status and reports.

·        Interface with Senior Management, CVS Business Units, CVS IT leads, third parties supporting CVS IT Operations, CVS Security Operations, and law enforcement.

·        Subject Matter Expert of Standard Operating Procedures

·        Maintenance and continuous improvement of Cybersecurity Incident Response Plans and Standard Operating Procedures

·        Conduct Lessons Learned discussions.

·        Document and report all engagements with the utmost detail and accuracy to drive identification of incident trends, key metrics, and efficacy of response efforts through regular reporting and analysis.

·        Participate in a 27/7 Revolving On-Call Rotation

Required Qualifications

·        5+ years relevant work experience in information security roles ideally within the health services or financial industries.

·        3+ years of Cybersecurity incident response

·        3+ years of experience with one or more of the following Firewalls, Proxy, Malware sandboxing and reverse engineering, EDR, AV, DLP, EuBA, or Cloud Incident Response

Preferred Qualifications

·        IT crisis management experience.

·        Exceptional communication and interpersonal skills (oral, auditory, and written)

·        Experience in Root Cause Analysis and data collection

·        Experience in information security technologies and techniques from architecture to planning and implementation.

·        Experience in organizing resources, establishing priorities, and leading information security incidents.

·        Knowledge of various industry and government strategies and standards in privacy and security including ITIL, COBIT, ISO 27001, and NIST standards.

·        Knowledge of current and evolving Information security technologies that cover all levels of IT architecture including those that affect business processes, data, applications, and network and systems infrastructure.

·        Conflict management skills

·        Solid understanding of security best practices, business continuity, and enterprise disaster responsibilities and capable of engaging additional peers.  

·        Ability to tailor communications to all audience types from technical engineers to business partners, and executive leaders as needed, with clear concise language, from incident declaration to conclusion and through problem management with careful focus on response activities and lessons learned.

·        Experience with log analysis, digital forensics, threat modeling, kill chain analysis is highly desired.

Education

·        Bachelor’s degree or equivalent experience (High School Diploma and 4 years relevant experience)

Pay Range

The typical pay range for this role is:

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.  This position also includes an award target in the company’s equity award program. 
 
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities.  The Company offers a full range of medical, dental, and vision benefits.  Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees.  The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners.  As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. 
 
For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits