What you'll be doing? We are looking for a proactive and dynamic people manager to join as our Team Lead, Fashion at our LAX Tom Bradley International Airport location. You will be the primary conduit between the Assistant General Manager of Fashion, the product, and our customers. You will supervise, mentor and develop a cross-functional sales team, and foster a service environment to create a luxury service experience for our customers. You will demonstrate the ability to maintin an elevated c... more details
What you'll be doing?
We are looking for a proactive and dynamic people manager to join as our Team Lead, Fashion at our LAX Tom Bradley International Airport location. You will be the primary conduit between the Assistant General Manager of Fashion, the product, and our customers. You will supervise, mentor and develop a cross-functional sales team, and foster a service environment to create a luxury service experience for our customers. You will demonstrate the ability to maintin an elevated client experience and building clientele.
Enhance Selling and the Customer Experience
Assist the Assistant General Manager (AGM) to drive sales; work with the AGM on ways to increase team productivity
Partner with the location leadership, client services, and sales associates in our fashion boutiques to enhance the customer experience
Team Management
Partner with AGM to ensure the team has clear goals and objectives which remain focused on the customer experience and productivity targets
Supervise sales floor; manage team visibility on the shop floor for optimal staffing and floor coverage
Liaise with the Assistant General Manager (AGM) Sales on staff coverage and job duty scheduling needs
Encourages team to meet or exceed location sales & profitability targets; be a role model on desired sales behavior
Product Management
Maintain high standard of product and brand knowledge among your team
Maintain floor presentation to meet or exceed brand and DFS requirements; Set and maintain appropriate Presentation Stock (PS) levels
Provide feedback to PSM when supporting the development and execution of merchandise strategy, e.g. promotions, seasonal buys, etc. as required
Ideal Candidate
Degree or an equivalent combination of education; or work experience sufficient to successfully perform the essential tasks of the role
2 - 4 years’ experience in the luxury retail; team leadership experience within retail or service industry preferred
Strong interpersonal skills and be able to work well with people at various levels
Ability to coach and mentor a commissioned sales team
Comfortability with high-profile, high-volume location
Possess an outgoing and assertive personality, with a desire to lead and inspire their teams
Possess a passion for the brands and products in fashion
Good communication skill, both spoken and written
Benefits:
Day One Health Benefits
401k Plan Contributions
Paid Time Off
Paid Holidays
Monthly Incentives
Parking Reimbursement
Employee Discounts
The pay range of this position is $25 - $35/hour. Actual rate will be determined based off candidate's skill sets, years of experience, and other job-related factors.
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