Job Abstract

Located in the nation’s first skyscraper, Loews Philadelphia Hotel combines living history with warm sophistication. The city’s expanding skyline, vibrant arts scene and diverse atmosphere have transformed our neighborhood into a cultural destination. Welcome to Where History Meets Modern Day.

General

• Performs general repairs and maintenance work. Provides assistance to senior engineers
• Responds to Meeting Room, Guest Room, Food & Beverage Outlet, Public Space, and Back of the house maintenance requests.
• Reviews and completes daily complaint log
• Performs work as dispatched by HotSOS or other system
• Performs minor set-ups for hotel functions
• Expedites light bulb replacement program
• Maintains and stocks supplies and tools in storerooms on floors
• Assists guests with any requests
• Communicates status of maintenance requests to dispatcher
• Cleans engineering shop
• Follows up all maintenance requests as directed by Chief Engineer or supervisor
• Communicates daily with Chief Engineer or supervisor on status of maintenance/repair assignments
• Ensures that the hotel's building systems are operating safely, economically and efficiently
• Follows proper hotel standards while engaging in repairs in occupied guest rooms or guest areas
• Assists the Chief Engineer in ensuring that all hotel systems meet the standards established by local, state and federal regulating agencies
• Informs Chief Engineer of any repair problems that may arise during their shift
• Has basic knowledge of hotel's plumbing, heating/boiler, electrical, refrigeration, air conditioning, fire safety, sprinkler, lighting and communication systems
• Has working knowledge of maintenance repairs (i.e. painting, carpentry to include caulking/grouting, phone line repairs, toilet/faucet/showers, door locks, etc.)
• Assists Chief Engineer in floor/room inspections
• Helps monitor energy consumption and waste
• Maintains equipment and supplies
• Use tools safely and correctly and has working knowledge of hand and power tools
• Check clipboard and daily assignment sheet for job assignments.
• Completely familiar with Hotel Emergency procedures and able to respond quickly and accurately during an actual emergency, to notify all appropriate personnel
• Notifies immediate supervisors promptly and fully of all problems or unusual matters of significance
• Is polite, friendly, and helpful to the guests, management, and fellow employees
• Attends all appropriate hotel meetings and training sessions.
• Maintains cleanliness and excellent condition of equipment, and work area
• Executes emergency procedures in accordance with hotel standards
• Complies with safety regulations and procedures
• Complies with hotel policies and rules
• Recycles whenever possible
• Remains current with hotel information and changes
• Complies with hotel uniform and grooming standards
• Completes any other duties as assigned

Supportive Functions and Responsibilities

• Promotes and applies teamwork skill at all times
• Notifies appropriate individuals promptly and fully of all problems and/or unusual matters of significance
• Is polite, friendly, and helpful to all guests, management and fellow employees
• Attends all appropriate hotel meetings and training sessions
• Maintains cleanliness and excellent condition of equipment and work area
• Executes emergency procedures in accordance with hotel standards
• Complies with required safety regulations and procedures
• Complies with hotel and department standards, policies and rules
• Recycles whenever possible
• Remains current with hotel information and changes
• Complies with hotel uniform and grooming standards

Qualifications

• The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation:
• Courses in engineering/maintenance preferred
• Must have English skills (read, write and speak)
• Familiarity with basic tools and equipment, electrical, a/c pumps required.
• This position requires bending, lifting and stooping.  Must be able to lift up to 75 pounds.  Must be flexible to work any shift, including weekends and holidays
• Must be customer-service orientated and have excellent hospitality skills

Education: 

• High school diploma preferred

Experience: 

• Minimum of two years previous experience working in general maintenance required