Job Abstract

CACI is seeking an CMDB Architect to implement a greenfield CMDB solution for DHS. In this role you will collaborate across IT Operations teams and ServiceNow product teams in defining, maintaining, and driving strategic roadmaps for enterprise CMDB implementation and adoption.

The successful candidate will be responsible for defining and implementing an enterprise configuration management plan, ensuring CMDB data integrity and continual service improvement.

About the Role:

• Spearhead the adoption and optimization of CISA’s configuration management processes across the CIO organization

• Define and document CMDB processes, ensuring alignment with ITIL4 standards and best practices

• Collaborate with product owners to implement processes using the appropriate tools, with a focus on the ServiceNow ITSM module

• Conduct maturity assessments and gap analysis to identify areas for improvement in existing CMDB processes

• Identify and define roles and responsibilities within the CMDB processes, ensuring clear ownership and accountability

• Establish Key Performance Indicators (KPIs) to measure the effectiveness and efficiency of CMDB processes

• Regularly report on KPIs to stakeholders, highlighting areas of success and areas for improvement

• Collaborate with cross-functional teams to ensure seamless integration of CMDB processes with other IT and business functions

• Excellent problem-solving skills and the ability to work under pressure.

• Strong communication skills, both written and verbal, with the ability to present complex security concepts to technical and non-technical audiences.

Required Qualifications:

• Ability to attain DHS EOD

• BA + 13 years’ or 19 years’ experience

• Extensive CMDB experience developing and implementing enterprise CMDB plans/processes

• Effective oral, written, and interpersonal skills with the ability to work collaboratively with cross-functional teams and stakeholders as well as engage both technical and non-technical groups

• A strong understanding of ITIL4 standards and experience with the ServiceNow ITSM/ITOM module is required

• Possess the savvy to work across organizational lines within the company and influence key internal executives and business line directors

• Basic understanding of standard IT responsibilities (network configuration, wireless connections, desktop/laptop management, operating system management, IT security, firewall, VPN, remote access, A/V technology, etc.)

What We Can Offer You:

- We’ve been named a Best Place to Work by the Washington Post.

- Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.

- We offer competitive benefits and learning and development opportunities.

- We are mission-oriented and ever vigilant in aligning our solutions with the nation’s highest priorities.

- For over 60 years, the principles of CACI’s unique, character-based culture have been the driving force behind our success.

 

Company Overview:

CACI is an Equal Opportunity/Affirmative Action Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here

The proposed salary range for this position is: