A Design by Terrain Artisan has a great eye for art, style, and use of color to create beautiful floral designs in-store and off-site. They uphold terrain's four promises: to welcome, to inspire, to inform and to appreciate our customer. Role Responsibilities Customer Experience. Exceeds customer expectations by building genuine, long lasting relationships through personalized attention; ensure prompt customer communication with project inquires. Shares product knowledge, new arrivals, and curre... more details
Terrain Artisan
LocationUS-MD-Bethesda
ID2024-6984
Job Family
Stores
Employee Type
Regular
Position Type
Part-Time
Location
This position is located at 4801 Bethesda Ave, Bethesda, Maryland, 20814 United States
Role Summary
A Design by Terrain Artisan has a great eye for art, style, and use of color to create beautiful floral designs in-store and off-site. They uphold terrain’s four promises: to welcome, to inspire, to inform and to appreciate our customer.
Role Responsibilities
Customer Experience
Exceeds customer expectations by building genuine, long lasting relationships through personalized attention; ensure prompt customer communication with project inquires
Shares product knowledge, new arrivals, and current trends to inspire the customer; guides customer choices to reflect their unique personal style
Actively shares details to promote Terrain’s unique events, as well as drive engagement and participation
Delivers a seamless shopping experience through understanding and utilization of systems and applications for an efficient customer interaction.
Teamwork + Communication
Exhibits strong communication while actively participating in daily meetings and projects; shares passion for plant, horticulture, and floral design & garden style
Takes initiative and works productively with the team to achieve common, collaborative design goals
Demonstrates adaptability by redirecting display priorities as needed to work through problem-solving scenarios
Visual + Business Operations
Understands the terrain aesthetic and partners with design leadership to create compelling merchandise displays and installations
Collaborates and communicates with the nursery, event, and operations teams to ensure proper care and restocking of plant displays; maintains cleanliness and organization of back of house display areas
Leads an area of specialty to provide elevated knowledge to customers and associates in a meaningful and interesting way
Adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store
Role Qualifications
Experience in customer service
Experience in horticultural and floral design
Basic knowledge of hand tools, wire usage, and glue guns
Art and design background
Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays
The Perks
URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit www.urbn.com/work-with-us/benefits
Pay Range
USD $16.00 - USD $19.00 /Hr.
EEO Statement
URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.
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