Job Abstract

Delivery Manager

Chicago, IL

Newark, NJ

Hackettstown, NJ

St. Charles, MO

Franklin, TN

Bentonville, AR

Hybrid

As Demand & Delivery Manager you will be a member of MARS Integration Hub program management team responsible for ensuring our internal and / or external partners delivering the integration design and build, workstreams and sub workstreams are delivering to scope, time, and quality. The Delivery/Demand Manager will provide assurance to MARS that the teams are working effectively together, that the scope is understood across all partners (nothing falls through the gaps) and acting as a MARS escalation point. This role requires strong project management abilities, and excellent written and verbal communication skills. Must have extensive knowledge and experience of working with a range of integration technologies such as MuleSoft, Solace, EDI, Biztalk, ADF, SAP BTP and Azure IS.

What are we looking for?

• Bachelor's Degree in engineering, business or computer science, or equivalent experience.
• 4+ years of experience working in the engineering organization of a product company using common Agile methods (Scrum, Kanban, XP)
• You should have knowledge of SAP/ERP systems in ERP/HCM
• Understand the basics of integrations across multiple platforms, e.g. (MuleSoft, Solace, EDI, Biztalk, ADF, SAP BTP and Azure IS).
• Good knowledge of program and project management methods including MSP and PRINCE2 or similar.
• Good knowledge of budgeting and resource allocation procedures

Nice to have:

• Certified Scrum Master (CSM) certification
• Prince 2 or PMI Certification
• Prior consulting experience would be beneficial.
• Any Hands-on Integration technologies experience would be beneficial i.e. (Mulesoft, Solace, EDI, Biztalk, ADF, SAP BTP and Azure IS).

What would be your key responsibilities?

• Manage Integration Hub demand pipeline for USA from intake to closure.
• Identify, analyze, and prioritize Integration Hub demand requests.
• Work with stakeholders to gather and document requirements.
• Analyze and troubleshoot delivery issues in a timely fashion.
• Manage a delivery team to ensure timely and accurate customer deliveries.
• Oversee daily activities of delivery team and provide direction and guidance as needed.
• Develop scope and budget for Integration Hub delivery projects.
• Management and tracking of cross team/squad dependencies.
• Provides proactive visibility and effectively communicates delivery targets, commitments, and progress.
• Ensure team(s) maintain focus on quality and continuous delivery.
• Maintain reports, records, and documentation to reflect Integration Hub activities.
• Coordinate and lead weekly, monthly, and annual review meetings (onsite if needed).
• Provide assurance to MARS Integration Hub Program Team that the Integration teams are working effectively to time, cost, and quality.

What can you expect from Mars?

• Work with over 130,000 with diverse and talented Associates, all guided by The Five Principles.
• Join a purpose driven company, where we’re striving to build the world we want tomorrow, today.
• Best-in-class learning and development support from day one, including access to our in-house Mars University.
• An industry competitive salary and benefits package, including company bonus.

Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.