Job Abstract

Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City. CAMBA serves more than 65,000 individuals and families each year, citywide, including almost 13,000 youth. Our 180+ programs in over 100 locations improve the lives of a diverse cross section of New Yorkers. From homelessness prevention in Staten Island to supportive housing in the Bronx; from employment training in Manhattan to after school programs and college access in Brooklyn; from family shelter and support in Queens to increasing affordable housing across the city, CAMBA provides holistic services to help struggling New Yorkers stabilize their lives and become self-sufficient.

CAMBA operates five single adult homeless shelters and one single adult drop-in center funded by New York City Department of Homeless Services.  Each shelter offers clients a supportive, structured therapeutic, safe, and drug-free facility.  Homeless (often mentally-ill and substance-abusing) men and women are provided with comprehensive services to stabilize their condition in order to successfully transition into to permanent and/or supported housing.

The Park Slope Shelter for Women serves 100 MICA (mentally ill chemical abusing) women at the Park Slope Armory in Brooklyn.

Position: Director of Social Services

Reports To: Vice President

Location: 1402 Eighth Avenue, Brooklyn, NY 11215

What The Director of Social Services Does:

• Understand all aspects of contract requirements and communicate this understanding to staff.
• Liaison with medical staff and psychiatric providers (both internal and external) to ensure appropriate service delivery for clients.
• Develop and implement a system to ensure that clients maintain their medication compliance on a weekly basis.
• Communicate with peers in other CAMBA shelters on issues related to client progress and best practices.
• Work with direct reporting staff to set realistic weekly and monthly performance targets in accordance with contract requirements.
• Observe direct reporting staff engaging with clients and/or supervisory staff.
• Conduct periodic internal file reviews and implement Quality Assurance measures as needed to ensure quality service delivery to clients (i.e.-address and investigate client complaints).
• Assist the Vice President in providing oversight for all aspects of the program in his/her absence.
• Prepare reports and statistical information for both CAMBA management and funder use.
• Assist in the analysis of program and demographic client data to make programmatic improvements.
• Organize onsite and offsite training opportunities for professional development of staff.
• Confer with the Vice President, Program Director, and/or other CAMBA management staff as needed regarding programmatic and personnel issues.
• Ensure that all housing goals and performance outcomes are met on a monthly/quarterly/annual basis.
• Monitor and track clients’ housing placements and Individual Service Plans.
• Plan and organize program activities to maximize program contract's goals and performance targets as outlined in DHS’ Performance Incentive Plan.
• Develop program content to address residents needs related to housing, substance abuse treatment, mental health and employment.
• Troubleshoot client and direct reporting staff program problems and make decisions in accordance with program policies, procedures, and protocols.
• Develop and implement crisis prevention and/or intervention strategies to ensure a safe and secure environment.
• Provide assistance and follow-up in regards to critical incidents with clients.
• Liaison with community leaders and groups to build connections, gain support and troubleshoot issues/concerns.
• Ensure staff utilization of electronic database and conduct oversight to ensure data integrity.
• Conduct and document one-on-on supervision of direct reporting staff to assess and improve work performance i.e. identify training needs, professional development etc.
• Review and sign time sheets.
• Prepare performance appraisals for direct reporting staff.
• Attend staff/funder/outside agency meetings and case reviews with staff and clients as required.
• Immediately report to the appropriate Vice President/Program Director any: monitoring visits or funders' events; significant events; any incident that might subject CAMBA to liability.
• Complete incident reports, weekly, and monthly reports.
• Facilitate interdepartmental communication and conduct regular staff/departmental meetings.

Minimum Education/Experience Required:

• Bachelor's degree (B. A.) and three years of applicable experience and/or equivalent experience. Master’s degree preferred. (A license is required of these Master's Degrees: Social Work (LMSW or LCSW), Mental Health Counseling, Counseling/Guidance, Art Therapy).

Other Requirements:

• Ability to be on call 24 hours a day, 7 days a week.

Compensation:$65,000-$70,000 annually
When salary ranges are listed, the range would represent the low and high end for the applicable position & program. The salary offered would be based on various factors unique to each program and candidate. This includes but is not limited to experience, education, budget and/or program size, internal equity, skills and other factors that may be required for the position and organization.

Status: Full-time (35 hours per week)
Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays

CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation.