Protingent Staffing has an exciting contract opportunity for Process Documentation Writer with our client located in Santa Clara, CA. Job Responsibilities: Work closely with SMEs, process owners and stakeholders to understand and document processes across different departments. Identify any variations and improvement opportunities in the processes Create and maintain detailed process documentation including SIPOC and swimlane process map Organize information in a logical and understandable forma... more details
Position Title: Process Documentation Writer
Position Description: Protingent Staffing has an exciting contract opportunity for Process Documentation Writer with our client located in Santa Clara, CA.
Job Responsibilities:
Work closely with SMEs, process owners and stakeholders to understand and document processes across different departments.
Identify any variations and improvement opportunities in the processes
Create and maintain detailed process documentation including SIPOC and swimlane process map
Organize information in a logical and understandable format suitable for both technical and non-technical audiences.
Ensure documentation adheres to company standards and follows best practices for Process Documentation.
Collaborate with cross-functional teams to gather necessary information and validate documentation accuracy.
Update and revise documentation as necessary to reflect process changes and improvements.
Conduct reviews and audits of existing documentation to identify areas for improvement or updates.
Assist in developing templates, style guides, and other tools to support documentation efforts.
Participate in meetings and discussions to stay informed about changes in processes and business operations.
Job Qualifications:
Bachelor’s degree in industrial engineering or a related field.
5 years experience as a Process Documenter or in a similar role documenting complex processes.
Strong understanding of Process Documentation principles and methodologies.
Excellent written and verbal communication skills, with the ability to explain technical concepts clearly and concisely.
Proficiency in using documentation tools and software (e.g., Visio or Lucid Chart).
Ability to work independently and collaboratively in a fast-paced environment.
Attention to detail and a commitment to producing high-quality documentation.
Experience working in a cross-functional team environment and managing multiple projects simultaneously.
Preferred Job Qualifications:
Familiarity with Agile methodologies or project management practices.
Experience working in the tech industry
Experience with subscription processes
Lean Yellow Belt training or competency
Job Details:
Job Type: Contract
Pay Rate: $75-$82/hr.
Location: Santa Clara, CA.
ITAR obligations are associated with this role, U.S. citizenship, U.S. legal permanent resident status, or protected person status under 8 U.S.C. § 1324b(a) (1), (3) is required.
Benefits Package: Protingent offers competitive salaries, insurance plan options (HDHP plan or POS plan), education/certification reimbursement, pre-tax commuter benefits, Paid Time Off (PTO), and an administered 401k plan.
About Protingent: Protingent is a niche provider of top Engineering and IT talent to Software, Electronics, Medical Device, Telecom, and Aerospace companies nationwide. Protingent exists to make a positive impact and contribution to the lives of others as well as our community by providing relevant, rewarding, and exciting work opportunities for our candidates.
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