Job Abstract

Under the direct supervision of a Physician or Advanced Practice Provider, the Medical Assistant I/II Regular and Per Diem Pool perform a variety of clinical support functions and patient care duties for Ambulatory Care's East County clinics. Current East County clinics include Sierra Vista Family Medical Clinic (Simi Valley), Moorpark Family Medical Clinic (Moorpark), and Conejo Valley Medical Clinic (Thousand Oaks).

DISTINGUISHING CHARACTERISTICS
This classification differs from the Medical Office Assistant classification series in that the primary responsibilities are clinically oriented rather than clerical.

PAYROLL TITLES and APPROXIMATE SALARIES
Medical Assistant I: $23.06 - $32.28 hourly
Medical Assistant II: $24.21 - $33.90 hourly

NEW HIRE INCENTIVE
Subject to the applicable section of the SEIU 721 MOA 2022-2025, Secs. 3801 – 3803, new hires may be eligible for a one-time New Hire Incentive of $1500. (applicable for Regular Medical Assistant II only)

AGENCY/DEPARTMENT: Health Care Agency - Ambulatory Care

TENTATIVE SCHEDULE
OPENING DATE: June 25, 2024
CLOSING DATE: July 9, 2024, at 5:00 p.m.

Duties may include but are not limited to the following:

• Actively participates in assigned patient care team duties and activities, such as:
  • Pre-visit planning, identifying gaps in care, and following up on orders
  • Using a minimum of two patient identifiers
  • Maintaining and adhering to HIPAA and all safety policies and procedures, including infection control rules and regulations
  • Communicating with patients regarding disease prevention, health maintenance, and community resources
  • Finalizing visits by providing information on orders and physician instructions, referrals, and scheduling follow-up visits
• Performs clinical procedures and support, including:
  • Patient intake, vital measurements, and standard physical screenings
  • Non-invasive and routine procedures, and tests
  • Administering medication and performing injections under the direction of an advanced practice provider
  • Specimen collection and processing
  • Conducting CLIA waived laboratory tests
  • Administering first aid or performing cardiopulmonary resuscitation (CPR)
  • Demonstrating the knowledge and skills needed to provide age-appropriate care for patients
• Delivers quality customer service by:
  • Communicating with diverse patients while demonstrating cultural sensitivity
  • Monitoring clinical areas to minimize patient wait times and to address any potential acute situations
  • Maintaining clean and safe patient areas
  • Preparing patient and exam rooms, and serving as a chaperone as needed
  • Acting as an interpreter, using proper and formal grammar
• Assists with clerical duties, such as:
  • Setting up and stocking the clinic
  • Cleaning up supplies
  • Providing backup support for the front office as needed
  • Answering calls and scheduling appointments
  • Entering appropriate documentation in the electronic medical record (EMR)
• Participates in quality improvement efforts by:
  • Following schedule management procedures to ensure productivity goals are achieved
  • Reporting patient safety incidents
  • Demonstrating knowledge of mandated reporting obligations
  • Attending meetings and trainings
• Performs other related duties as required.

These are entrance requirements to the exam process and assure neither continuance in the process nor placement on an eligible list.

EDUCATION, TRAINING, and EXPERIENCE
Medical Assistant I:

• One (1) year of experience providing clinical support performing the duties described above that leads to the ability to perform required tasks preferred.
• Must obtain Medical Assistant Certificate from an accredited school in medical assisting (such as is offered by a private or non-profit vocational training program, adult education or community college program, etc.) within one (1) year of employment. Completed courses to perform venipuncture and injections preferred.

• One (1) year of experience providing clinical support performing the duties described above that leads to the ability to perform required tasks preferred.
• Medical Assistant Certificate from an accredited school in medical assisting (such as is offered by a private or non-profit vocational training program, adult education or community college program, etc.). Completed courses to perform venipuncture and injections preferred.
• You must attach your Medical Assistant Certificate to your application to be considered for this level.
  

• Three (3) years of experience providing clinical support performing the duties described above that leads to the ability to perform required tasks preferred, including experience in multiple specialties.
• Medical Assistant Certificate from an accredited school in medical assisting (such as is offered by a private or non-profit vocational training program, adult education or community college program, etc.). Completed courses to perform venipuncture and injections preferred.
• You must attach your Medical Assistant Certificate to your application to be considered for this level.

NECESSARY SPECIAL REQUIREMENTS

• Must possess a current, valid Basic Life Support (BLS/CPR) certification by the first day of employment and maintain it thereafter
• Must be willing to work at East County clinic locations

Supplemental Information:
Work is performed in an indoor health care delivery environment requiring constant contact with patients and the public. At times, may be performed at community events or outdoors.

KNOWLEDGE, SKILLS, and ABILITIES
Working knowledge of: age-appropriate care, domestic violence mandatory reporting, cultural competence, clinic duties and standard physical screening.

General medical knowledge of: medical office and safety procedures.

Ability to: perform required clinical intake and assist with patient care, work with high volume of patients, internal/external customers, appropriately manage frequent changes, delays, or unexpected events, effectively communicate with patients, other employees, and the public.

FINAL FILING DATE: Your application must be received by County of Ventura Human Resources no later than 5:00 p.m. on Tuesday, July 9, 2024.

To apply on-line, please refer to our web site at www.ventura.org/jobs. If you prefer to fill out a paper application form, please call (805) 654-5129 for application materials and submit them to County of Ventura Human Resources, 800 South Victoria Avenue, L-1970, Ventura, CA 93009.

NOTE TO APPLICANTS: It is essential that you complete all sections of your application and supplemental questionnaire thoroughly and accurately to demonstrate your qualifications. A resume and/or other related documents may be attached to supplement the information in your application and supplemental questionnaire; however, it/they may not be submitted in lieu of the application.

LATERAL TRANSFER OPTION: If presently permanently employed in another "merit" or "civil service" public agency/entity in the same or substantively similar position as is advertised, and if appointed to that position by successful performance in a "merit" or "civil service" style examination, then appointment by "Lateral Transfer" may be possible. If interested, please click here (Download PDF reader) for additional information.

SUPPLEMENTAL QUESTIONNAIRE – qualifying: All applicants are required to complete and submit the questionnaire for this exam at the time of filing. The supplemental questionnaire may be used throughout the exam process to assist in determining each applicant's qualifications and acceptability for the position. Failure to complete and submit the questionnaire may result in the application being removed from consideration.

APPLICATION EVALUATION – qualifying: All applications will be reviewed to determine whether or not the stated requirements are met. Those individuals meeting the stated requirements will be invited to continue to the next step in the screening and selection process.

TRAINING & EXPERIENCE EVALUATION – 100%: A Training and Experience Evaluation (T&E) is a structured evaluation of the job application materials submitted by a candidate, including the written responses to the supplemental questionnaire. The T&E is NOT a determination of whether the candidate meets the stated requirements; rather, the T&E is one method for determining who are the better qualified among those who have shown that they meet the stated requirements. In a T&E, applications are either scored or rank ordered according to criteria that most closely meet the business needs of the department. Candidates are typically scored/ranked in relation to one another; consequently, when the pool of candidates is exceptionally strong, many qualified candidates may receive a score or rank which is moderate or even low resulting in them not being advanced in the process.

If there are three (3) or fewer qualified applicants, a T&E will not be conducted. Instead, a score of seventy percent (70%) will be assigned to each application, and each applicant will be placed on the eligible list.

Applicants successfully completing the exam process may be placed on an eligible list for a period of one (1) year.

BACKGROUND INVESTIGATION: A thorough pre-employment, post offer background investigation which may include inquiry into past employment, education, criminal background information, and driving record may be required for this position.

For further information about this recruitment, please contact Maritza David at Maritza.David@ventura.org or by telephone at (805) 677-5162.

EQUAL EMPLOYMENT OPPORTUNITY: The County of Ventura is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), and sexual orientation.