The Warehouse Associate strives to exceed customer expectations by ensuring orders are available, accurate, salable and received in a timely manner. This position will demonstrate order fulfillment task goals are conducted accurately, efficiently and safely, while surpassing customer expectations. Essential Functions. To perform this job successfully, an employee must be able to perform each essential function satisfactorily, with or without reasonable accommodation. To request a reasonable acco... more details
Responsibilities
Job Summary
The Warehouse Associate strives to exceed customer expectations by ensuring orders are available, accurate, salable and received in a timely manner. This position will demonstrate order fulfillment task goals are conducted accurately, efficiently and safely, while surpassing customer expectations.
Essential Functions
To perform this job successfully, an employee must be able to perform each essential function satisfactorily, with or without reasonable accommodation. To request a reasonable accommodation, notify Human Resources or the manager who oversees the position.
Order Filling
Picks product from fulfillment center stock according to wave pick list and organizes on cart
Pulls warehouse items from the shelves based on number, size, color, quantity, and quality requirements
May operate scanners so that the proper order is picked, and inventory is managed accurately
Order Checking
Verifies that the item picked matches the item on the invoice by comparing manufacturer name, manufacturer item number, and item description
Verifies quantity of items picked matches item quantity on the invoice
For time sensitive items, verifies the expiration date on the item is acceptable for shipment to the customer
Verifies all items listed on the invoice have been picked
For items that include component(s), such as a pump, verifies that components are included
Packing
Counts quantity of items and verifies the count to the quantity listed on the invoice
Matches the ship to address or invoice number on the shipping label with the same information on the invoice
Selects correct packaging, fill and labels
Follows regulatory guidelines when packing items with regulatory classification
May create proper shipping papers for packages containing hazardous materials
Manifests
For packages not auto-manifested: weighs packages, determines appropriate method of transportation, verifies proper labeling, scans information and applies shipping labels
For packages auto-manifested: verifies and corrects non-conforming packages
Expeditor
Processes orders requiring special handling as required by branch personnel, sales staff or end-user
Order Processing
Fulfill current or new client orders to achieve client customer satisfaction
Additional Functions
In addition to the essential functions listed above, the incumbent may perform the following additional functions.
Transacting all business in accordance to Patterson Companies business code of ethics and conduct
Align with Patterson Companies Purpose, Vision and Values statement
Using assigned warehouse equipment/machinery to perform assigned job
Meeting/exceeding assigned performance metrics and KPIs
Helping maintain an organized, clean and safe warehouse
Handling all hazardous materials, pesticides, and prescription drugs according to the Company’s processes/procedures and all applicable laws and regulations
Performing all work in accordance with Company Safety guidelines and procedures, with safety and regulatory compliance
As assigned
Required Qualifications
High School diploma or GED preferred
Ability to read, write and count
Comprehensive problem-solving skills
Ability to meet deadlines and productivity goals
Working Conditions
Material and Equipment Directly Used:
General warehouse equipment
General office equipment
MS Office, Shipping and proprietary inventory management software
This position may require the ability to train and certify the use of a variety of forklifts: sit down, Cherry picker (mobile elevated working platform) and/or Joey forklift (multipurpose order picker that can elevate an operator and can be driven at height to move from task to task)
Working Environment/Physical Activities:
Moving 75% of the time
Frequently grasp, reach, bend and stoop in narrow/confined spaces
Exposure to dust
Physical Demands:
Lift and carry up to 55 pounds, team lift 56 to 100 pounds: continuous, moderate or occasional heavy physical activity
Sitting or standing: continuous, moderate or occasional heavy physical activity
Use of hands: Continuous, moderate or occasional heavy physical activity
Stoop, bend, or crawl: Occasional or frequent moderate physical activity
Ascend/descend on a ladder. Occasional or frequent moderate physical activity
Travel and On-call
This position requires no travel per week in a local area
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