Monmouth University is seeking applications for an Assistant Bursar. The candidate would be expected to: Assist in the supervision of Bursar operations and in the receipt and collection of University funds. This position may qualify for the University’s Intermittent Remote Work Policy. A complete list of job duties is available at Special Instructions to Applicants: Required Skills or Software Intermediate knowledge of MS Word 2016, Intermediate knowledge of MS Excel 2016, Must be able to utiliz... more details
Assistant Bursar
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Posting Details
Posting Details
Requisition Number
A812P
Job Position Title
Assistant Bursar
Department
Bursar
Immediate Supervisor Title
Bursar
FLSA
Exempt
Grade
No Response
Union
None
Status
Full-time
Total Number of Authorized Work Hours per Week
36.25
Total Number of Authorized Work Weeks per Year
52
Advertised Rate of Pay
Discussed during interview
Position Summary
Monmouth University is seeking applications for an Assistant Bursar.
The candidate would be expected to:
Assist in the supervision of Bursar operations and in the receipt and collection of University funds.
This position may qualify for the University’s Intermittent Remote Work Policy.
A complete list of job duties is available at http://jobs.monmouth.edu.
Special Instructions to Applicants:
Required Skills or Software
Intermediate knowledge of MS Word 2016, Intermediate knowledge of MS Excel 2016, Must be able to utilize a variety of computer software programs in order to successfully complete assigned tasks, Excellent interpersonal, organizational and communication skills, Must be able to treat confidential and sensitive information appropriately
Required Years of Experience
4
Required Degree, Licenses or Certifications
Bachelor's degree
Other Requirements
Bachelor’s degree
Four (4) years of experience in a Bursar’s/Student Accounts, Financial Aid, or other student administrative service department at a college or university with specific knowledge related to campus loan programs
Experience using a data enterprise resource planning (ERP) system, such as Colleague, to compile and analyze data and prepare reports
Ability to exercise sound judgment and sensitivity in interacting with students, parents, faculty, staff, and other internal and external stakeholders
Experience and evidence of providing superior customer service
Detail-oriented while addressing multiple priorities and deadlines
Ability to adjust to changing situations and flexibility in meeting customer needs
Understanding of Title IV regulations as it pertains to student accounts and other college/university administrative offices and their respective functions
Knowledge of higher education principles, practices and procedures as they relate to student account operations
Manage the activities of one direct report, Bursar Coordinator.
Serve as a resource to staff on system or student account issues; ensure that students, parents, and others coming to the department are assisted in a professional, service oriented manner.
Review and discuss student accounts by applying Family Educational Rights and Privacy Act (FERPA) regulations. Meet with parents and students in person, telephone and/or email, to discuss all aspects of the account, including specific charges, financial aid, credits adjustments, calculations of amount due and advising of payment options. Advise of and enforce University policies.
Provide assistance and guidance to all Bursar staff to alleviate elevated situations while still providing excellent service and enforcing University policy.
Regular or Occasional
Regular
Duty
Monitor and manage all processing, outreach, technology, and communications for billing and collections. Lead student facing communications inclusive of direct texting and call campaigns.
Perform regular AR analyses and ad-hoc reports to make data driven recommendations to the Bursar.
Ensure compliance with all Federal loan program regulations, including processing and maintaining accurate forms and documents.
Prepare monthly cash analysis for loan payments and accounting entries for all student loan programs based on activity from outside third party loan servicer/billing acency.
Assessment of the Perkins Loan portfolio for accounts that have exceeded 2 years in default status. Execute regular assignment of defaulted loans to the Deprtment of Education.
Manage the accounts receivable and collection process for all University loan programs (Federal and institutional) and student accounts receivable including developing and overseeing due diligence processes, overseeing collection, liasing with loan service provider, resolving disputes, requesting credit checks and skip tracing using appropriate available resources, reviewing and approving placements with external recovery or collection agencies.
Regular or Occasional
Regular
Duty
Conduct debt management strategies designed to keep the University’s default rate at a minimum.
Oversee coordination with the Financial Aid Office and posting of Outside scholarship, alternative and NJ Class loan funds to student accounts, and reconciliation of student account cash receipt records with Financial Aid.
Supervise collection of tuition and fee payments. Ensures all cash controls are followed by Bursar employees.
Prepare reconciliations and reports of the Bursar/Cashier’s Office records to ensure complete and accurate accounting records of billings, receipts, and outstanding receivables.
Attend trainings, seminars, conferences and other meetings to remain knowledegeable of legislation/regulations affecting the collection of accounts receivables and privacy in higher education.
Assist in the documentation of policy and procedures for the department.
Manage inquiries that come into the MULoans email box.
Regular or Occasional
Regular
Duty
Performs other duties as needed.
Regular or Occasional
Occasional
Supplemental Questions
Required fields are indicated with an asterisk (*).
* Do you have a Bachelor's Degree?
Yes
No
* Do you have four (4) years of experience in a Bursar’s/Student Accounts, Financial Aid, or other student administrative service department at a college or university with specific knowledge related to campus loan programs?
Yes
No
* Do you have experience using a data enterprise resource planning (ERP) system, such as Colleague, to compile and analyze data and prepare reports?
Yes
No
* Do you have the ability to exercise sound judgment and sensitivity in interacting with students, parents, faculty, staff and other internal and external stakeholders?
Yes
No
* Do you have knowledge of higher education principles, practices and procedures as they relate to student account operations?
Yes
No
* Do you have an understanding of Title IV regulations as it pertains to student accounts and other college/university administrative offices and their respective functions?
Yes
No
* Do you have experience and evidence of providing superior customer service?
Yes
No
* Are you detail-oriented while addressing multiple priorities and deadlines?
Yes
No
* Do you have the ability to adjust to changing situations and flexibility in meeting customer needs?
Yes
No
* Do you have the ability to treat confidential and sensitive information appropriately?
Yes
No
* Are you able to utilize a variety of computer software programs in order to successfully complete assigned tasks?
Yes
No
* Do you have intermediate-level knowledge of MS Word and Excel 2016?
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