Job Abstract

Job ID

2024-32827

Category

Customer Service/Support

Type

Regular Full-Time

CONSIDER A CAREER WITH US!

Beck & Masten Buick GMC North is part of the fast-growing Group 1 Automotive, a leader in automotive retail and service. We are looking to add a qualified Assistant Manager for our Business Development Center to our team. Hybrid position that will consist of working as Assistant Manager and a BDC Agent.
Closing Shift (11:00 pm-8:00 pm). Our BDC Sales Representative should be passionate and excited to enjoy working in a fast-pace environment with a great team of associates.

We Offer:

• Five Day Workweek
• A Great Working Environment
• Comprehensive Training & Advancement Opportunities
• Medical, Dental & Vision Insurance, Life & Disability Insurance
• 401(k) with Company Match, Paid Vacation
• Employee Vehicle Purchase Program
• Employee Stock Purchase Plan

BDC Agent Duties:

• Work New and Previous leads (Internet & Phone-Ups)
• Maintain good standing on all accounts as an agent.
• 1 Agent Saturday Required
• Keep up with personal Conversica
• A Professional that will handle inbound leads (phone, internet) and direct to appropriate contact
• Contact present customers (phone, email) to maintain and improve customer loyalty
• Develop pipeline of sales and business opportunity (partnerships, etc.)
• Work with sales department to develop sales strategies and techniques
• Research and stay current in consumer and industry trends

Manager Duties:

• Work 1 Manager Saturday and when needed for converge
• Send all store updates throughout the day: time frames: 11AM/1PM/3PM/5PM/7PM
• Work alongside managers, assist with slips and any agent questions.
• Complete your assigned agents Internet Quality Checks every week of the month.
• Keep up with ALL STORE conversicas and the agent's upkeep throughout the month.
• Send ALL STORE Appointment Updates to the GM upon requested.
• Assist Managment with additional tasks as needed.
• Communicate industry news and trends to management and dealership employees
• Outstanding Customer Service

Group 1 is a Fortune 300 company that offers a team environment, great benefits and ongoing training and support for its associates. If you are in alignment with our values of Integrity, Transparency, Professionalism, Teamwork and Respect - now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend.

*All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment*

Group 1 Automotive is an Equal Employment Opportunity Employer.