Job Abstract

Capital One is one of the fastest growing organizations in the world today, powered by our passion for our customers. We are serious about technology, we dream big, and we execute: Capital One moved our entire enterprise to the public cloud over the course of five years. Just as we prioritize driving innovation through technology, we equally prioritize cybersecurity, reliability, and managing technology risk. 

For years, the cybersecurity community has debated whether the CISO should report to the CIO or not. In regulated financial services, the answer is: both. The first-line CISO has operational responsibilities and reports to the CIO. The second-line Chief Tech Risk Officer (CTRO) and the Technology Risk Management (TRM) organization have broader responsibilities for cybersecurity but also reliability, software quality, resilience, and other technology risks. The CTRO is independent, reports to the Chief Risk Officer, and oversees the work of the CISO and the CIO.

Technology Risk Management (TRM) is a small organization that packs a big punch. The ~100 professionals in TRM are trusted experts who oversee ~14,000 developers at Capital One. We raise the bar for excellence in cybersecurity, reliability, and tech risk. We shape strategy and decisions, challenge activities to ensure they meet our standards, and perform independent tests of our security and technology risk.

Our business leaders must make technology decisions constantly. TRM makes sure they have the tech risk information they need to make good decisions. Associates within TRM are highly-skilled information security, cybersecurity, site reliability engineering, technology, and risk management professionals. They have a wealth of experience and a demonstrated ability to add value with their advice and to deliver high-impact results.

This position – Manager, Compliance & Governance – will play a key role in assessing and enhancing the organization’s compliance with cybersecurity and technology risk management requirements by serving as a compliance advisor for cyber and technology risk. This includes ensuring a governance framework that enables effective risk management is in place, as well as coordinating and executing the assessment of the compliance impacts of risk taking activities and evaluating new laws and regulatory requirements to understand their implications. In addition to coordinating and executing compliance assessment activities, this role will involve developing reports on assessment results and preparing these results to management and other stakeholders. 

As part of the second line of defense, you will work closely with associates in Cyber, Technology, the Lines of Business, and other risk management offices to perform and support evaluations of the firm’s risk posture and offer independent advice and recommendations regarding ways to reduce risks.  

As a member of a growing organization, you will have the opportunity to shape and further refine your portfolio commensurate with the priorities of the organization and the firm.  The position affords opportunities for substantial growth.  The demands and high-visibility nature of this position require an individual with a proven ability to work independently in a fast-paced environment and who can begin contributingimmediately.      

Essential Functions (Responsibilities): 

• Understand and assess the inventory of technology and cyber risk management related laws and regulations, as well as industry standards such as the NIST CSF and FFIEC guidance, and how they translate into organizational requirements and controls.

• Inventory, monitor and report on the set of technology and cybersecurity risk management requirements, as well the control coverage, identifying and escalating risks as appropriate.

• Coordinate and execute compliance assessments for risk taking activities and process breakdowns against these organizational technology and cybersecurity risk management requirements, including any planned remediation; ensuring the team has a documented, rationalized and repeatable assessment methodologies.

• Perform technology and cybersecurity risk management requirement applicability and impact assessments against business, technology and cyber processes.

• Understand and assess the impacts of new laws and regulations and integrate those into compliance management activities. 

• Work with internal and external stakeholders to develop and/or enhance existing compliance assessment reporting, and draft assessments for senior management and other stakeholders, to include regulatory agencies and the Board of Directors, as needed.

• Stay current on emerging cyber threats and potential implications to the firm. 

• Collaborate effectively with colleagues, stakeholders, and leaders across multiple organizations to achieve objectives. 

Basic Qualifications:

• Bachelor’s degree or military experience

• At least 3 years of experience managing, consulting, auditing, or At least 3 years of experience working in the fields of information security, technology, or risk management

• At least 3 years of experience developing, evaluating, or implementing cybersecurity, technology or compliance risk assessments

Preferred Qualifications: 

• At least 4 years of experience in a second-line or oversight role at a financial institution or regulatory agency, to include the development and oversight of risk management metric reporting

• Knowledge of supervisory expectations expressed in the FFIEC IT Handbook, Federal Reserve Supervisory Letters, Office of the Comptroller of the Currency Bulletins, or Federal Deposit Insurance Corporation Financial Institution Letters

• Professional security management certifications, such as a Certified Information Systems Security Professional (CISSP) or Certified Information Security Manager (CISM)

• Excellent verbal and written communication skills

• Passion and expertise in cybersecurity, with the ability to be provide credible challenge when necessary

• Ability to manage multiple projects while maintaining superior results

• Ability to work cross-functionally, individually, or to lead work among a team

• Execution oriented and a self-motivator

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.