Job Abstract

Posting End Date:  

Work Place Flexibility: Hybrid 

Legal Entity: Entergy Services, LLC 

This position will be filled as a Product Manger II or SR depending on relevant experience.

This position will be a hybrid role and preferably located in New Orleans, LA, but any candidates within Entergy’s Service Territory may be considered (Louisiana, Texas, Mississippi, Arkansas).

Job Summary/Purpose  

KeyString Labs is the innovation hub of Entergy, a Fortune 500 Company. The KeyString Labs (KSL) team is comprised of technology experts, utility professionals, product designers and innovative thought leaders. We act as a catalyst for building new products and services, supporting internal & external innovation and transformation, and partnering in growing innovation and technology communities.  KSL’s primary focus is new product development of customer-centric solutions. Some of our new products and services include energy resiliency services utilizing grid-edge resources, community solar programs, shore power solutions, demand side management technologies, and much more.  

Product Management is a critical discipline that can connect Technology, Design, and Business to achieve product delivery. Product Managers uncover value, drive customer focus, and connect the dots to build, shape, and bring products to customers in a meaningful way. Product Managers own the vision and definition of the product; represent the voice of the user/asset and stakeholders; create, maintain, and prioritize activities providing the team with the information on what needs to be built and in what order. In KeyString Labs, Entergy’s innovation center, Product Managers are working on solutions related to Electric Mobility, Renewable Generation, Electrification, Resiliency, Digital Tools & Platforms, and more to improve the customer experience.

Job Duties/Responsibilities

• Define the product and own end-to-end product development; Facilitate the product value creation to meet milestones, deliver on expectations of key stakeholders, and support the delivery of the product in alignment with defined timelines
• Support and facilitate the product teams’ vision of the product, supports activities with all key stakeholders to progress product through the life cycle
• Work with strategic and product designers to understand user personas, pain points and stories, and to set priorities for prototyping and development
• Collaborate on the process of clarifying requirements and delivery expectations with stakeholders
• Develop feature lists, user stories, and product journey roadmaps
• Contribute to the creation and prioritization of the product backlog
• Gather and manage product feedback through surveys, concept testing, analytical tools, and A/B testing
• Define go-to-market strategy, manage MVP use, iterations, and timelines
• Facilitates agile methodology with team on product backlog, creating epics and stories, sprint planning, impediment removal, and team velocity
• Strategically coordinate the team to ensure understanding of requirements and to answer any questions; determining which work is done taking technical risk into account; exception handling and interventions
• Contributes to the team to make quick decisions and manage conflicting product requirements
• Ensure the central team and board are kept informed of product progress

Minimum Requirements

Minimum education required of the position

• Bachelor’s degree in Business or equivalent work experience 

Minimum experience required of the position

• Product Manager II : 2+ years of experience with real business impact (related experience)
• Product Manager SR: 4+ years of experience with real business impact (related experience) 

Minimum knowledge, skills, and abilities required of the position

• Project management experience with ability to manage time and schedules to meet aggressive deadlines
• Business domain expertise and/or IT expertise
• Excellent interpersonal and communication skills
• Ability to communicate effectively and persuasively both to internal and external stakeholders
• Functional knowledge of Agile rules and practices and some experience with working in an Agile organization

Role Specific Keywords for the Product Manager:

• E-Mobility
• Electric Vehicle
• EV
• Charging
• Transportation Electrification
• Resiliency
• Emissions
• Clean Energy
• Infrastructure
• Sustainability
• Clean Transportation
• Innovation
• Future of Mobility

#LI-RM1

#LI-HYBRID

Primary Location: Louisiana-New Orleans Texas : Houston || Louisiana : Baton Rouge || Louisiana : Jefferson || Louisiana : Kenner || Louisiana : Metairie || Louisiana : New Orleans || Louisiana : West Monroe || Louisiana : Westwego || Mississippi : Jackson || Texas : Austin || Texas : Beaumont || Texas : The Woodlands || Texas : Woodlands 
Job Function: Professional
FLSA Status: Professional 
Relocation Option: No Relocation Offered
Union description/code: NON BARGAINING UNIT 
Number of Openings: 1
Req ID: 114953
Travel Percentage:Up to 25%

An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please click here to view the EEI page, or see statements below.

EEO Statement: The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. 

The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.

Accessibility: Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party on his or her behalf. If you are an individual with a disability and you are in need of an accommodation for the recruiting process please click here and provide your name, contact number, the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request.

Additional Responsibilities: As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Entergy Pay Transparency Policy Statement: The Entergy System of Companies (the Company) will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company’s legal duty to furnish information.  41 CFR 60-1.35(c). Equal Opportunity and Pay Transparency.

Pay Transparency Notice:

Pay Transparency Nondiscrimination Provision (dol.gov)

The non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment.  Please contact HRCompliance@entergy.com to schedule a time to review the affirmative action plan during regular office hours.

WORKING CONDITIONS:
As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Please note: Authorization to work in the United States is a precondition to employment in this position. Entergy will not sponsor candidates for work visas for this position.