1. Produce required technical and other material using word processing software, as applicable. 2. Develop documents in accordance with applicable specifications, standards, and other requirements. 3. Consult with technical team leads and subject matter experts to ensure accurate and complete documents. 4. Coordinate the quality-control activities required to ensure the accuracy and adequacy of documents with all applicable specifications and standards, validation, and change verification. 5. Pr... more details
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By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?
Join us—Where your Career is a Force for Good!
Job Description:
WHY CHOOSE US?
As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good.
We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference.
The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions.
What You Will Do:
Responsibilities
1. Produce required technical and other material using word processing software, as applicable.
2. Develop documents in accordance with applicable specifications, standards, and other requirements.
3. Consult with technical team leads and subject matter experts to ensure accurate and complete documents.
4. Coordinate the quality-control activities required to ensure the accuracy and adequacy of documents with all applicable specifications and standards, validation, and change verification.
5. Produce training materials to implement new and/or revised policies/procedures.
6. Serve as a Point of Contact (POC) for problems and/or inquiries related to documents. May also serve as POC for implementation plans.
7. May perform annual review of procedures and participate in document control.
WHAT YOU NEED TO SUCCEED :
Qualifications
Education: Bachelor’s degree in Communication, English, or equivalent field or equivalent combination of education and work experience.
Experience: Minimum 3 years of related experience or equivalent combination of education and related experience required. May require ISO-9000 documentation system experience. Unit-specific experience or qualifications may be required
Skills & Abilities: Demonstrated knowledge of automated document management, version control processes and documentation cycle required. Highly developed oral and written communication skills required. Knowledge of office automation software including word processing, spreadsheet, database, and presentation applications. Ability to work on a team.
Travel: May travel and participate in meetings throughout Red Cross system.
The salary range for this position is $30/hr - $33/hr.
Note that the American Red Cross sets salary ranges aligned to a specific geographic location in which the work is performed. The stated salary range in this posting is an average. The specific salary information will be shared at the time of phone screening based upon your location and qualifications.
BENEFITS FOR YOU:
We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn.
• Medical, Dental Vision plans
• Health Spending Accounts & Flexible Spending Accounts
• PTO + Holidays
• 401K with 5% match
• Paid Family Leave
• Employee Assistance
• Disability and Insurance: Short + Long Term
• Service Awards and recognition
Apply now! Joining our team will provide you with the opportunity to make a difference every day.
The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
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Interested in Volunteering?
Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission.
Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions.
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